Manager, Software Engineering- Infrastructure (MANTL)

Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together they deliver more—to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action.

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). We’re building a culture where each Alkamist can perform to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re ready to experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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Build the core experiences used by both bank administrators and bank customers by delivering streamlined, high quality product workflows and the technical systems behind them. This role focuses on designing and implementing user facing flows, building robust and scalable APIs, and integrating with third party services such as Plaid or SendGrid to support critical banking functionality.

You will contribute production grade code with strong documentation and testing, bringing a systems thinking mindset to feature development and prioritizing reliability through thoughtful error handling, logging, and edge case coverage. You will help translate complex product requirements into elegant, maintainable solutions, and actively shape architecture through strong technical judgment, clear communication, and well reasoned decision making.

This role also includes mentoring and enabling the team through technical guidance, thoughtful code reviews, and continuous improvement that raises the overall engineering bar.

Key Responsibilities & Duties:

• Align strategy, processes, and decision-making across teams while constantly setting and communicating team priorities that support the broader organization's goals 

• Set clear expectations with individuals based on their level and role and aligned to the broader organization's goals

• Meet regularly with individuals to discuss performance and development and provide feedback and coaching

• Develop the mid-term technical vision and roadmap within the scope of your team(s)

• Evolve the technical roadmap to meet anticipated future requirements and infrastructure needs

• Design, guide and vet systems designs within the scope of the broader area, and write product or system development code to solve ambiguous problems

• Review code developed by other engineers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency)

• Constantly review infrastructure metrics, SLA’s, quality metrics to ensure the right technical investments in the platform and its capabilities to meet current and future goals while optimizing costs

• Work with Product Management to collaborate through creative brainstorming sessions and assist in writing requirements for technical debt

Qualifications: 

• 2 years of experience in a technology leadership role, with a proven track record of building and leading a high-performing team

• Minimum of 8 years of experience in software engineering with hands-on coding

• Strong background in object oriented programming such as React.js, TypeScript, Node.js, Python. 

• Strong experience building Systems and API development. 

• Strong