DEPT OF HEALTH SERVICES

The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $300.00 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

Business Analyst Senior

Job Location:

Address:
150 N 18th Ave, Phoenix, AZ 85007

Posting Details:

Salary: $79,200 

Grade: 26

Job Summary:

This is a limited-time position, scheduled to conclude in November 2027.

The Senior Business Analyst acts as the primary liaison between the enterprise project management office (EPMO) and the Immunization team. This position is responsible for supporting key business processes and applications, recommending business process redesign when applicable, and playing a crucial role in the expansion of the immunization information systems.

Key Responsibilities:
1. Collaboration and Liaison
a. Act as the primary liaison between the Immunization, IT, and other Agency teams
b. Facilitate effective communication and collaboration to ensure alignment between technology solutions and business needs
2. Business Process Support
a. Support the organization's key business processes and applications
b. Recommend business process redesign where applicable to enhance efficiency and effectiveness
3. Requirements Gathering
a. Work closely with stakeholders to ensure a thorough understanding of business needs and objectives
b. Gather and document business requirements
4. Documentation and Translation
a. Translate business requirements into clear and comprehensive user stories
b. Provide detailed documentation to guide the development and implementation phases
5. Functional Expertise
a. Offer functional expertise to developers during the design and construction phases of projects
b. Ensure that implemented solutions meet business requirements and align with organizational objectives
6. System Testing
a. Develop and execute test scripts and test cases
b. Develop test scenarios in preparation for user acceptance testing
7. Business Systems Standards
a. Maintain business systems standards by applying project management methods, tools, and processes as standard practice
8. Communication and Coordination
a. Prepare and deliver informative and well-organized presentations and project status reviews to stakeholders, including process owners, customers, and other relevant parties

Job Duties:

Perform discovery to determine current processes and procedures.

Provide functional expertise to delivery teams during design, construction, and testing phases of projects.

Gather and maintain business requirements and their respective product backlogs.

Create and deliver related user documentation and end user training.

Other duties as assigned as related to the position.

Knowledge, Skills & Abilities (KSAs):

General Knowledge of Methodologies and Techniques for Systems Analysis and Design: Understanding various systems analysis and design methodologies and techniques is foundational for a BA.

Requirements Gathering: Gathering and documenting requirements accurately. This knowledge area is essential for ensuring that solutions meet business needs.

Familiarity with Business Analysis Body of Knowledge (BABOK): Familiarity with industry standards and best practices, as outlined in BABOK, provides BAs with a comprehensive framework for their work.

Software Development Knowledge: Understanding software development processes and methodologies allows BAs to effectively communicate with development teams and align business requirements with technical solutions.

Quality Assurance: Knowledge of quality assurance principles helps BAs ensure that the solutions meet established quality standards and that issues are identified and resolved promptly.

Customer-Centric Approach: BAs should prioritize a customer-centric approach, as understanding and meeting c