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Packaging Technical Operator (1st shift)

Haleon
United Statesfull_timeVerifiedPosted 19 Nov 2025

About the role

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the role

The Packaging Technical Operator serves as primary operator and owner of assigned work center responsible for setting up, operating and adjusting packaging equipment in order to meet short and long-term safety, quality, production and continuous improvement targets; oversee and perform set up, adjustments, troubleshooting and operation of packaging equipment to routinely achieve production and quality standards while following GMPs, SOPs and standard work documentation on work center; and assist with training of others; maintain detailed documentation.

Role Responsibilities

  • In accordance with cGMP documents, standard work documents and other instructional materials, maintain and operate packaging equipment at various work stations on assigned work center; perform basic measures; weigh, process and inspect product/materials; maintain adequate material/supply levels; and monitor product variables and attributes throughout preparation to ensure designated parameters and quality attributes are met.
  • Ensure, through direct performance and the contribution of others, the cleaning, change over, set up, troubleshooting, and maintenance of equipment in support of effective operations in accordance with required timeframes and cGMP documents, standard work documents, and other instructional materials.
  • Ensure, through direct performance and the contributions of others, the execution of basic equipment adjustments and minor repairs during production runs; perform independently all tasks and duties that require intermediate mechanical or technical skills to include replacing worn or non-functioning parts and assist in rebuilding and modifying equipment; coordinate and schedule preventative and predictive maintenance and repair activities; escalate issues to technical teams appropriately.
  • Participate with autonomous maintenance activities on assigned work center as required by cGMP documents, standard work documents and other instructional materials; participate in procedure development, revision, and documentation.
  • Continuously monitor equipment and staging areas to identify and resolve equipment and/or material issues that could slow production or affect quality or safety; continuously monitor supplies and materials for supplier quality issues; use transporting equipment safely; assist in maintaining inventory to ensure that supplies are used wisely and; within parameters; continually seek to reduce waste and unnecessary costs associated with misuse or waste of consumables, supplies and other items. 
  • Accurately maintain documentation related to equipment operations, cleanings, calibrations, adjustments and troubleshooting for GMP documents, equipment logs, cleaning logs, Tier 1 boards, and all other required records used to track equipment/parts activity and status for activities performed; ensure accuracy and timeliness of record keeping by crew members by monitoring entries and providing timely and effective coaching and feedback.
  • Ensure proper escalation of issues to management for resolution; and maintain training compliance in the Learning Management System.
  • Own and actively participate with skill development driving to ability to independently operate and perform work in three distinct work centers as outlined in the Operators Career Path.

Why you?

Basic Qualifications:

  • A High School Diploma or equivalent is required.
  • Minimum of two years’ experience in production, mechanical troubleshooting, or related field is required. Current associates must meet the requirements from Operator Career Path job ladder Packaging Operator or Central Services Operator, or other production experience.
  • Prior work experience in manufacturing or packaging performing equipment set-up and changeovers or similar demonstrated experience in multi-system mechanical troubleshooting.

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Company

Haleon

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