Senior Systems Engineer - CRM
MedtronicAbout the role
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the
extraordinary.
In this exciting role as a Senior Systems Engineer you will have responsibility for support of market released products designed by the Cardiac Implantables Technology Development Center, including legacy product performance input and enhancement recommendations to new product development teams.
A Day in the Life
Responsibilities may include the following and other duties may be assigned.
Provide Tier 2 Technical Service call support, troubleshooting, and field/user education
Provide legacy system performance feedback including enhancement recommendations to new product development teams
Perform peer review and provide input at design reviews through the duration of a new product development cycle
Participate in system performance trend analysis, returned product analysis, and assists with regulatory submission and bid/tender support
Participate in RPI (returned product investigations) and CAPA (Corrective and Preventative Action)
Develop, validate, and actively use software tools to quickly & efficiently trouble shoot technical service calls and provide data mining services to address physician and senior management system related inquiries
Must Have:
To be considered for this role, please ensure the minimum requirements are evident on your resume.
Bachelor's degree and 4+ years of Engineering experience OR Advanced Degree and 2+ years of Engineering experience
Experience with combined hardware, software system architecture
Nice to Have:
Clinical experience with cardiac rhythm management products
Experience with Medtronic CRM/CDS products
Basic understanding of Medical Device Industry Regulations
Excellent understanding of system architecture for products involving hardware, software, communication and mechanical components
Familiarity with CAPA, DMAIC, DRM or other quality processes
Self-motivated; ability to work independently with high-level direction
Excellent verbal and writing skills
Demonstrated ability to coach and work effectively with others on cross-functional teams
Good time management and organizational skill
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recog
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