Divisional Scheduling & Administrative Coordinator - Adult Behavioral Health - Days

Department:

36701 Wake Forest Baptist Medical Center - Behavioral Health I/P: Adult

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Full Time; Weekdays, 8am-430pm

Pay Range

$20.80 - $31.20

Job Summary:

Provides efficient and accurate administrative support and project leadership for compliance and scheduling for division. Provides daily administrative support including oversight and facilitation of confidential information and global oversight of schedules, schedule management, and schedule monitoring. Serves as the key departmental point of contact for the nurse managers and staff with regard to scheduling needs, revisions, and obstacles. Focuses on optimizing schedules and employee coverage for multiple units within a large nursing division. Monitors scheduled activity across multiple units as well as assist the nurse managers with other tasks such as rounding, safety checks and other duties as assigned. Oversees administrative, operational and business processes and special projects for the division.

Position Highlights:

• Department: Adult Behavioral Health
• Location: Winston Campus
• Shift Schedule:Full Time; Weekdays, 8am-430pm

What We Offer:

• Day 1 Health Coverage:Choose from either copay or HSA-eligible health insurance options with coverage starting on your first day of work.  
• Generous PTO:Accrual starts at 25 days/year, to be used for vacations, sickness, holidays, and personal matters.
• Wellness Incentives:Up to $1,350/year in wellness incentives through our LiveWELL program.
• Parental Benefits:Six weeks paid birthing-mother maternity leave & four weeks paid parental leave for non-birthing parents.
• Retirement:Up to 7% employer-paid retirement contributions.

How You'll Impact Patient care:

Your responsibilities may include, but are not limited to:

• Supervises and coordinates various personnel functions including continual monitoring and assessment of departmental schedules including balancing, swaps and management of BTO requests.
• Reviews and revises schedules to optimize staff efficiency, and unit coverage. Anticipates multiple workflows and prepares accordingly.
• Utilizes ClairVia scheduling module and email for scheduling and documentation purposes.
• Follows divisional policies and procedures to assure accuracy of schedules.
• Ensures coordination of staffing coverage and flow of information by promptly communicating with internal and external sources.
• Prepares detailed analysis of staffing and census levels for individual units to identify shift-by-shift and week-to-week trends in order to justify position requests for additional staffing. Reports key indicators and critical success factors related to staffing, which are necessary to benchmark performance and monitor nursing unit resources.
• Works within multiple spreadsheet systems to ensure budgetary metrics are met for the individual unit as well as the divisional whole for staffing costs.
• Supports regulatory compliance needs for surveying bodies such as The Joint Commission (TJC) and CMS. Responsibilities include, but are not limited to; medication refrigerator log monitoring, corridor cleanliness, and completion of safety walks.
• Contributes to the success of the department by assisting in the development and implementation of methods to improve unit efficiency and customer service.
• Coordinates events for unit and division as assigned. Serves as a courteous, prompt contact for staff and leadership.

Education/Experience/Certifications to Qualify:

• Bachelor's degree preferred; or, an equivalent combination of relevant education and/or experience.
• Strong background in computer spreadsheet systems.

Where You Will Work:

• Working in healthcare in Winston-Salem, North Carolina, is a rewarding and dynamic experience. This vibrant city is home to renowned healthcare institutions making it a hub for medical professionals and healthcare innovation.
• As a healthcare professional in Winston-Salem, you'll have the opportunity to provide top-notch care to a diverse and engaged community. The healthcare industry here is characterized by a commitment to patient-centered care, cutting-edge medical research, and a collaborative spirit among healthcare providers.
• Winston-Salem offers a high quality of life with a cost