Account Manager

Over 40 years of innovation and development, Mizuho OSI is a world-leading manufacturer of highly specialized surgical tables for spine and hip surgeries. We do things the right way. We commit to hire people with competence, generosity and a caring attitude. We motivate our employees to use their individual strengths to provide creative solutions, changes, and innovations. Collectively, this creates an environment that enables and inspires healthcare professionals to improve the lives of patients.

Dare to go further. Care to do more.

TOP REASONS TO JOIN THE MIZUHO OSI TEAM

• Privately held company with a tradition of market leadership and best-in-class innovation
• Fast-paced entrepreneurial culture focused on dramatically improving patient outcomes through personal empowerment
• Emphasis on continuous improvement and celebration of values of R.E.S.P.E.C.T. and the Mizuho way.
• Create innovative solutions designed and manufactured at our HQ in Northern California

This position is remote but preferred that candidate reside in Santa Monica, CA or surrounding cities.

 

Position Overview
The Account Manager is responsible for generating, closing sales, and providing support of Mizuho OSI medical device products and services to hospitals, ambulatory surgery centers, and physicians in a specifically defined geographic territory. The position must consistently sell across all product lines and meet sales quota established by senior management.

We are looking for you, if you have the ability to:

• Be a strategic business owner

• Bring innovative solutions to change the lives of patients undergoing surgery

• Articulate valued information to all levels within the healthcare facility

• Work in a team environment to provide best in class customer satisfaction

Here is what you will do day-to-day

• Gain market knowledge and maintain awareness of procedures, new technologies, and techniques to develop sales approach. Maintain awareness, compile, and communicate competitive information on equipment and devices preferred by the marketplace.

• Develop professional relationships within the healthcare community in assigned territory with physicians, hospital management, procurement, and clinical personnel. Evaluate customer’s needs and emphasize salable product features, using technical knowledge of capabilities and limitations of current product offering.

• Proactively identify new business opportunities, maintaining a three (3) year funnel visible in Salesforce.com, or the applicable technology. Document precisely what future sales orders will occur.

• Negotiate terms of sale including pricing, warranty, and special features with administrative and multi-specialty clinical personnel.

• Educate and train customers on Mizuho OSI products. Provide pre and post-sale product demonstrations, customer product in-services and clinical support. Attend surgical cases to support staff in the use of Mizuho OSI products and equipment as necessary. Adhere to specific hospital protocols and procedures.

• Advise customers of equipment for a given need based on technical knowledge of the market procedures and products.

• Utilize the “Trust Triangle” and sales tools throughout the sales process. Maintain sales activity reports as required by RM and through the use of the company-provided CRM program; update the system a minimum of once per day on the status of pending sales opportunities and other pertinent customer account information.

• Represent Mizuho OSI products at tradeshows and courses when requested to do so.

• Develop and maintain good relationships with partner roles within the Company.

• Provide Sales coverage for vacant Sales territories when requested to do so.

• Provide training and instruct other Account Managers and members of the department and the company, by passing along skills and information to assist then in their development.

• Uncrate and set up capital equipment sold at customer’s facility.

• Maintain a company issued cell phone and portable computer in order to conduct business. Participate in the company provided vehicle program.

• Complete and submit accurate expense reports to document activity and expenditures in a timely manner according to the Expense Policy.

• Become an independent employee able to analyze problems and formulate plans to overcome challenges and to get work done quickly with a high degree of quality. To make sound and logical decisions and choose the appropriate courses of action based on the parameters of the situation at hand and to use continual improvement problem solving sk