Client Solutions Program Mgr, RADAR Data Products

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Clear Channel Outdoor

                                                                                                     

Job Summary:

Clear Channel Outdoor has developed an industry-leading platform (RADAR) that provides data-driven audience insights and measurement for out-of-home (OOH) campaigns. We seek a versatile and technically savvy Client Solutions Program Manager to join the data products and research team. This role focuses on aligning client advertising challenges with the developing capabilities from the RADAR Data Analytics Suite and owning the data strategy for internal and external stakeholders from start to finish. The ideal candidate will bring a combination of technical expertise, program management experience, and customer-focused problem-solving.

                                                                                                    

Job Responsibilities:

• Partner with clients and internal sales teams to understand advertising challenges and translate them into actionable solutions, with a focus on leveraging existing or developing RADAR data products or solutions.

• Serve as a subject matter expert for advanced and developing data solutions from the RADAR data platform and be able to present RADAR to internal and external teams 

• Own programs from start to finish for RADAR data solutions that are “in development” running alpha or beta program testing for clients, ensuring timelines, goals, and deliverables are met through collaboration with various teams (sales, product, engineering, program management).

• Become the expert on new capabilities and help establish and design operational procedures that help scale the number of campaigns supported.

• Manage competing priorities and effectively balance short-term deliverables with long-term strategic initiatives.

• Gain a deep understanding of RADAR’s data architecture and attribution methodologies, becoming the go-to resource for technical and strategic questions.

• Use SQL and other tools to extract and analyze data for custom requests, delivering actionable insights for internal teams and external clients.

• Partner with product and engineering teams to surface technical challenges and continuously enhance RADAR products.

• Educate sales and client teams on RADAR capabilities through training, technical documentation, and presentations.

Job Qualifications:

Education and Certifications

• Bachelor’s degree in business or related field preferred, or equivalent combination of education, training, experience, or military experience.

Work Experience

• Minimum two (2) years of experience in a customer success or client-facing role working with data or advertising technology.

• Experience with data analysis, SQL querying and executive dashboard design.

• Experience with location, audience, conversion, or identity data with media and technology platforms.

Skills 

• Understanding of the principles of ad serving, analytics, programmatic, RTB / DSPs / SSPs / DMPs, CDPs, MDMs. Experience with Mode, PowerBI, or similar tools a plus

• Understanding of sales engineering concepts and the ability to bridge the gap between product and client needs.

• Strong technical acumen, and well-versed in JIRA, SalesForce, and Microsoft applications (i.e., Outlook, Word, Excel, PowerPoint, etc.).

• Exceptional communication and presentation skills, tailored for both technical and non-technical audiences.

• Understanding of AI tools like ChatGPT, Claude, and Perplexity

Competencies

• Adaptability: Adapting in order to work effectively in ambiguous or changing situations, and with diverse individuals and groups.

• Business Perspective: Using an understanding of business issues, processes and outcomes to enhance business performance.

• Collaborating with Others: Working together with others in a cooperative and supportive manner to achieve shared goals.

• Presentation: Preparing and delivering presentations in a variety of formal and informal settings, engaging the audience and managing the logistica