INFORMATION SYSTEMS ANALYST I (OPTION C - CLIENT SERVICES - INFORMATION TECHNOLOGY)

Agency: Department of Human Services

Job Role: INFORMATION SYSTEMS ANALYST I - 21165

Skills Code/Option: Client Services - Information Technology (C2)

Bilingual Code: None (00)

Opening Dates: 10/09/2024
Closing Date/Time: 10/23/2024
Salary: Anticipated Salary $6,688-$9,745/month ($80,256-$116,940/year)  
Job Type: Salaried
Category: Full Time
County: Kankakee
Number of Vacancies: 1
Plan/BU: RC063

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

 

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

 

 

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

Posting Identification Number  41495

Position Overview

The Division of Developmental Disabilities is seeking to hire an Information Systems Analyst 1 for the Shapiro Center located in Kankakee, Illinois to provide professional support to facility end users in the design and development of new facility-specific computer applications and in the modification of applicants to resolve user problems and meet user needs. Serves as the facility’s Local Area Network (LAN) administrator. Develops policy, implements procedures and expands and manages LAN applications and equipment which link databases and communication software. Serves as the Facility Designated Person (DP) liaison to the Illinois Department of Innovation and Technology (DoIT).

Essential Functions

• Provides technical and analytical support for staff using database management systems.
• Develops, administers and maintains the facility’s Local Area Network (LAN).
• Provides application design and program coding for “special” processing needs too large for end user computing on information center systems or when information center software products fail to meet user needs and when the application is too small to require application development by data processing.
• Interfaces between user and host computer support staff, specific product vendors and members of DoIT to complete projects, tasks and to resolve problems.
• Assesses facility needs for computer hardware/software training.
• Creates operational manuals containing program documentation, record layouts, computerized sheets and special instructions.
• Monitors the overall telecommunications operations (pagers, two-way radios, cell phones and landline phones). 
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to four (4) years of college with course work in computer science or directly related fields.
• Requires one (1) year of professional experience in a related Information Technology field.

Preferred Qualifications

• Two (2) years of pr