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Patient Service Rep - UT Family Physicians & Integrative Health
University Physicians' Association, Inc.United Statesfull_timeVerifiedPosted 23 Jul 2025
About the role
Description
University Physicians' Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) for a family physicians' office located in South Knoxville, TN.
Job duties include:
- Greet patients in friendly and timely manner
- Ensure that patients complete necessary forms required for the electronic health record and billing office
- Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
- Ensures good patient flow through practice by timely processing of patients as they arrive at front office
- Answer patient inquiries regarding patient registration information or billing questions
- Refers patient inquiries regarding medical care or treatment to medical assistant or physician
- Schedules patients with appropriate physician
- Document scanning into electronic health record
- Other duties as assigned
Full benefit package available, including PTO, Medical, Dental, Vision, STD, LTD, Life Insurance, 401k, and more!
Requirements
- 6 months-1 year previous medical office experience.
- Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.
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