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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Facilitate highly interactive adult learning experiences with an emphasis on behavioral integration and on-the-job application. Incorporate a variety of instructional techniques or formats, such as role-playing, simulations, team exercises, group discussions, videos, or lectures. Apply internal/industry knowledge of LOB expertise to facilitate exceptional learning experiences that deliver on Truist's purpose and align with strategic organizational outcomes.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.  

1.    Effectively deliver exceptional blended learning experiences using a variety of instructional delivery methods incorporating adult learning principles and theories.
2.    Maintain in-depth knowledge of the supported line of business and is viewed as a content subject matter expert. 
3.    Provide consultative input on projects that involve key stakeholders. 
4.    Effectively communicates using storytelling and questioning techniques to adapt the learning experience for practical day to day application and aid in learning retention.
5.    Foster an environment conducive to learning that is engaging, inspiring, and safe, supporting inclusion and diversity.
6.    Provide feedback and make recommendations for improvement and enhancements to training curriculum and programs.
7.    Observes and provides feedback to less seasoned facilitators and makes recommendations to improve facilitation skills

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.    Bachelor's degree in Business, HR, Adult learning, or related field or equivalent education and experience.
2.    Relevant Line of Business experience required*
3.    Engaging, high energy hands-on professional with exceptional written and verbal communication skills.
4.    Possesses knowledge of adult learning theories and experiences with a variety of modern learning modalities (instructor-led, case studies, scenarios, simulations, mobile, micro-learning, social, coaching, mentoring, etc.). 
5.    Strong skills translating learning theories into facilitation delivery that create practice, skill acquisition/building, and create the appropriate climate for performance and behavioral change.
6.    Passion for training delivery and experience of delivering training, presenting, and facilitating content.
7.    Strong, professional executive presence, and business acumen.
8.    Execute superior technical skills, including proficiency in Microsoft Office, Adobe Connect, WebEx. 
9.    Ability to influence and be a leader for organizational change.
10.    Self-starter with the ability to multi-task, work independently and collaboratively, and possess problem-solving skills

*LOB Experience Required:
Mortgage and Retail/Premier/Wealth: At least 5-7 years mortgage or retail/wealth lending/credit experience. 

Leadership: 
- 5 to 7 years of experience in adult facilitation delivering to multiple levels of leadership such as supervisors, managers, directors, etc.
- 5 to 7 years of leadership and management experience with an emphasis on role-mode