Learning Management Systems Administrator

Job Summary

This role is designed for an individual who possesses a foundational understanding of learning management systems (LMS) and is eager to utilize their expertise to enhance Corewell Health's learning environment. As an LMS Administrator, you will be responsible for the management, implementation, and optimization of our LMS platforms (Workday Learning, HealthStream and LinkedIn Learning), ensuring that educational programs are effectively delivered to meet training needs across various departments. This position requires a proactive individual who is adept at working both independently and collaboratively with cross-functional teams. You will oversee user access, content uploads, and compliance tracking, while also providing technical support to end users. The ideal candidate will possess excellent technical, communication, and customer service skills, and have a passion for learning and development processes.

Essential Functions

• Primary administrator of core systems of record: Workday and HealthStream.
• Understands the HCM business processes to ensure clear approaches to learning enrollments, campaigns, and reporting.
• Builds capabilities among Corporate Learning Technology team for delivery of learning assets (digital and instructor led.
• Contributes to the creation of technical learning documents, policies, and governance resources.
• Consults with HR Technology and Digital Services around audience creation, system reporting, and data integrity.
• Partners with Learning Tech team members to create tools and resources to upskill Learning Partner (all learning security configuration roles), HR Technology and Digital Services’ system-proficiency levels.
• Liaise with and support Learning Stakeholders (EPIC, HR Tech, etc.) to monitor, assess, design and deploy system processes to streamline work while mitigating risk.
• Connects with key Learning Council members to align on standards and best practices.
• Works with Learning Technology team to institute appropriate knowledge management practices to preserve institutional knowledge for effective dissemination, as needed.
• Advises Corporate Learning Consultants, Instructional Designers and cross functional learning stakeholders when creating Shareable Content Object Reference Model (SCORM) content for system integration.
• Generates, analyzes and troubleshoots training and usage reports.
• Manages the testing and evaluation of new features and tools that integrate with learning technologies and tools.
• Develops and maintains technical learning standards and governance.
• Establishes metrics and KPIs to ensure alignment with Corporate Learning and System strategic priorities.

Qualifications

Required

• Bachelor's Degree or equivalent in Business Administration, Human Resources, Learning and Development or related field.

• 3 years of relevant experience administrating and implementing an enterprise learning management system or experience platform in a corporate training, or professional services environment.
• Experience coordinating learning technology integrations and migration project.
• Experience with Microsoft 365 Product Suite and Authoring Tool software such as Articulate Storyline, Adobe Captivate.
• Experience with HRIS and incident tracking system.

Preferred

• Healthcare experience

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids

Department Name

HR Learning Techn