About Our Job

Clinical Navigator (Unlicensed)

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

This is a position with an expected end date of 7/31/2027, and the potential to be extended.

This position requires a pre-employment drug screen prior to start date.

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience. The salary range for this position is $33.22 - $42.35. We also offer generous benefits for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

Location & Schedule

The City and County of Denver supports a hybrid workplace model. In this position, though, you can expect to work primarily in the field, with occurrences to meet at the office for departmental/division meetings or for administrative purposes when necessary. The office for this position is located at 201 W. Colfax Ave., Denver, CO 80202.

This position will regularly work either Sunday through Wednesday or Wednesday through Saturday.

What You’ll Do

The Denver Department of Public Health and Environment (DDPHE) is the City’s accredited public health agency, promoting healthy people, healthy pets, and a sustainable environment through education, engagement, and enforcement. The department is funded by the General Fund, Enterprise Funds, Special Revenue Funds, and a mix of state, federal, and private grants and donations. Services are delivered through the eight divisions listed below. To learn more about DDPHE and the divisions below, visit www.Denvergov.org/dphe.

We foster an inclusive culture by respecting the values, customs, and authenticity of everyone and by implementing equitable public health strategies so Denver communities can thrive.

The Clinical Homeless Outreach Team (C-HOT) is a co-responder program that fosters a partnership between program clinicians (otherwise known as clinical navigators) and specialized officers from the Homeless Outreach Team (HOT) through Denver Police Department (DPD). The goal of this collaboration is to divert individuals from unnecessary legal system involvement and/or hospitalization into a coordinated system of care. The program works in alignment with the Mayor’s Office and other city programs to address these 311 calls with a behavioral health focus providing assessments, crisis intervention, and de-escalation among populations with higher acuity and severity in health needs. 

As the Unlicensed Clinical Navigator, you will provide intensive professional crisis intervention and management including assessments, crisis intervention and management, level of care determination, acute safety planning, referral and connection to appropriate resources alongside DPD HOT Officers. You will be working and collaborating with the Denver Police Department, and a multidisciplinary team from Denver Department of Public Health and Environment and other city agencies.

Specifically, as a Clinical Navigator (Unlicensed) you will:

• Perform outreach activities to unhoused individuals within the City and County of Denver that are affected by behavioral health issues or substance abuse along with DPD's HOT officers.
• Engage individuals in trauma-responsive, person-focused crisis support and de-escalation, and collaborative problem solving to meet self-identified needs of community members. 
• Provide on-scene behavioral health evaluations, crisis interventions, safety planning, and referrals to appropriate resources and services.
• Provide expert clinical judgement in the field to inform LE partner (and other first responders when applicable) and provide the most appropriate intervention at the time of contact.
• Complete accurate data collection, analysis, and reporting to ensure proper monitoring and application of the program.
• Facilitate the entire referral process for client including providing recommendation of best suited behav