Principal Product Designer, AI Cloud

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Job Category

User Experience

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Role Overview

As a Principal Product Designer on Salesforce’s Agentforce UX Platform team, you will drive the vision, strategy, and execution for AI-powered agent creation and management experiences. This senior individual contributor (IC) role is for a design leader, problem solver, and systems thinker who thrives in complexity, collaborates across teams, and shapes the future of AI-powered enterprise workflows.

You will lead cross-functional design initiatives that define how businesses build, deploy, and manage AI agents, ensuring the experience is intuitive, scalable, and human-centered. As an influential voice in AI and enterprise UX, you will mentor designers, drive best practices, and champion innovation that aligns with Salesforce’s broader AI and platform strategy.

Key Responsibilities

• Vision & Strategy: Set design strategy for AI agent workflows, ensuring alignment with Salesforce’s AI platform.
• Cross-Team Initiatives: Lead large-scale design efforts, partnering with product, engineering, and AI teams.
• AI & Human Collaboration: Define design paradigms balancing automation with human oversight.
• Mentorship & Influence: Mentor designers and influence UX decisions across Salesforce.
• Prototyping: Build high-fidelity prototypes and iterate on AI-driven experiences.

Impact & Opportunities

• Shape the future of AI-powered enterprise software.
• Solve high-impact design challenges at the intersection of AI and enterprise workflows.
• Collaborate with AI researchers and product leaders to create top-tier AI agent experiences.

Minimum Qualifications

• 10+ years in UX/Product Design with a focus on enterprise software and AI-driven platforms.
• Proven leadership in design strategy and execution for complex initiatives.
• Strong portfolio showcasing AI-powered workflows and enterprise platforms.
• Expertise in user-centered design, systems thinking, and workflow design.
• Prototyping skills in Figma, Framer, or front-end code.
• Deep understanding of AI usability and ethical AI design.

Preferred Qualifications

• Experience with developer tools, automation platforms, or AI-powered applications.
• Knowledge of data visualization and workflow automation.
• Background in HCI, cognitive science, or AI interaction design.
• Experience mentoring senior designers.

Why Join Us?

• Work at the forefront of AI innovation in enterprise software.
• Influence AI adoption and enhance human productivity.
• Join a collaborative team tackling complex and meaningful UX challenges.
• Make a lasting impact with a blend of vision, execution, and leadership.

Apply Now

Submit your resume and portfolio. Submissions without portfolios will not be considered.

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Posting Statement

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