EHR Application Analyst II

Job Details

EHR Application Analyst II

Job Description

Job Summary

Health Information Management provides tools to simplify release-of-information, chart tracking, and chart deficiency tasks. HIM Coding Application involves utilizing specialized workflows to assign various procedures and diagnostic codes to a patient record to ensure accurate reimbursement. The Application Analyst is primarily responsible for supporting the design and build of the Epic application. They are primarily responsible for the overall build of the workflows, system configurations, change documentation and support of operations for the application. The Application Analyst is responsible for the installation and upgrades and the configuration of the application. The Application Analyst assists in the coordination of end-user support activities. The Application Analyst creates the test plans for the application, executes the test plans and version upgrades, and documents all test outcomes, including troubleshooting and support. The Application Analyst is responsible for addressing basic user or build issues, recommending mitigation plans and escalating more complex issues. The Application Analyst also provides on-call support for the application through go-live.

Essential Functions

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Working with Operations to optimize the design of the application's capabilities and workflows
• Performing a thorough review of all Foundation Build Content and workflows for application
• Participating in unit, application, and integrated testing for system functionality
• Building data fields, screens, templates, and user-defined functionality, as required
• Reviewing the proposed training curriculum
• Following build standards and maintaining synchronization between environments in collaboration with environmental team

Application Support: Providing go-live support for users on new applications, including functionality

• Providing on-call support for application through go-live and post go-live
• Representing application in Integrated Area Workgroups
• Supporting continuous documentation of system modifications and updates

Documentation and Communication:

• Maintaining and closing support tickets
• Logging decisions and issues/risks in tracker
• Supporting application governance needs, including development of business case for decisions
• Maintaining version control of workflows, issues/risks log, and decisions tracker
• Supervising basic issues and roadblocks, escalating issues as needed
• Communicating with manager to determine necessary escalations

Project Management:

• Recommending areas for process improvement
• Assisting with development of future state materials
• Following the process for identification, tracking, resolution and closure of all issues
• Following the change control process and any required changes
• Coordinating test plans and new systems, complying with version upgrades and system modifications

Competencies (Knowledge, Skills, and Abilities Required):

TBD

Education:

• Preferred: Bachelor's degree or equivalent years of relevant work experience
• Minimum: One or more years of relevant work experience

AND

Experience:

• Preferred: 1 or more years relevant experience in a health care setting
• Minimum: One (1) year relevant experience
• Preference for familiarity with organization's practices of health information management and / or HIM coding
• Strong communication and interpersonal skills
• Demonstrated workflow process analysis and design

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Primary Location Address

833 Chestnut Street, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research.