Water Treatment Service Technician- Huntsville, AL 1

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Water Treatment Service Technician

 

Chem-Aqua is the wholly owned water treatment subsidiary of NCH Corporation, a privately owned specialty chemicals, maintenance supplies, and services company with over $1 billion in annual sales. We are seeking top-tier talent to support our growth strategy. We offer an unparalleled training program, uncapped income potential, and a culture that recognizes results, yet embraces the importance of work/life balance. Join the Chem-Aqua team, where your initiative and contributions will be noticed and make a difference.

 

The Service Technician is a field-based position providing hands-on servicing of boiler and cooling water systems for our existing customer base, including but not limited to chemical testing, monitoring, calibration, repair of chemical-feed-related equipment, and visual inspections of systems when necessary.   This is a remote position.

 

Responsibilities:

• Perform assigned water testing and sampling as required
• Communicate, record, and maintain relevant information regarding treatment operations
• Schedule service and sales calls, including daily, weekly and monthly reporting
• Accurately report service calls
• Perform diagnostics on water treatment equipment: reverse osmosis Systems, water softeners, and other water treatment/conditioning systems.
• Determine system condition, identify malfunctions, and take corrective actions
• Provide routine preventative maintenance services; inspection, cleaning, and calibration of system components as necessary to assigned accounts
• Assist in identifying additional service needs and opportunities while developing and implementing customized solutions for our customers
• Maintain customer chemical inventory which may include lifting
• Other duties as assigned

 

Requirements:

• Highly motivated, self-starter with the ability to build relationships
• 3-5 years of work experience in a field using mechanical principles
• Experience in the water treatment or related industry a plus
• Ability to work flexible schedule, some weekends required
• Very organized with exceptional follow-through abilities
• Ability to multi-task in an active working environment
• Able to pass a drug and background check per the company requirements
• High School Diploma or equivalent
• Knowledgeable in MS Office applications
• Knowledgeable in a CRM software or related systems
• Knowledgeable in using a computer, tablet, smart phone, and other work related technology
• This position requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting.
• Work is conducted both indoors and out with varying environmental conditions
• Must be able perform physical work in a HVAC, cooling towers, or boiler equipment environment requiring exposure to chemicals, noise, hot & cold temperatures and inclement weather
• MUST be in good physical ability – the job requires frequent walking to and from worksite. 
• Valid driver’s license and acceptable motor vehicle record (DMV record will be checked)
• Able to pass a drug and background check per the company requirements
• Ability to work flexible schedule, some weekends required depending on the servicing of accounts

• Required work activities include but are not limited to, climbing and descending stairs and ladders (from 10-30’ in height), sometimes while carrying drums of chemicals weighing up to 50 pounds while maintaining a 3-point ladder contact (per OSHA rules). As of the date of this job description, the available ladders have a weight limit of 375 pounds
• Be able to wear protective gear for the face, ears, and gloves

• 20 % travel required

 

Benefits  

NCH Corporation offers a full suite of benefits, employee development and recognition programs.