Senior Benefits Specialist

We are Thrasio - Builders Welcome! 
At Thrasio, we’re reimagining how to make the world’s most-loved products accessible to everyone. We work with successful sellers, using a deep understanding of rankings, ratings, and reviews – plus supply chain and marketing smarts – to transform the art and science of commerce. We estimate that 1 in 6 households has purchased a Thrasio product! And our goal is for all of those households to be truly delighted by their purchase.  
What Makes Us Unique
At Thrasio, we’re in building mode: block by block we’re working together to construct a great company. What does that look like? Everyone is a leader - we lean into opportunities, not titles. We expect everyone to behave and act like a leader.  Our Leadership Principles inform the ways we work together to ensure the brands, products and services we offer truly delight our customers. Everyone is a builder - whether it’s gaining marketable new skills through project sprints outside of your own function, or standing up more efficient ways of work - we’re doing it from the ground up. Everyone belongs- a sense of belonging brings us all together. We operate as One Team.   
The Role:
The Senior Benefits Specialist is critical for raising the bar on our Global Benefits programs to support a great employee experience.  In addition to leading the design, implementation, and administration of global benefits programs, the Senior Benefits Specialist provides core benefits support to our employees by educating on offerings, responding to inquiries, and resolving problems related to benefits enrollment, eligibility, leave of absence programs, disability accommodation, and employee record management.  Main responsibilities consist of benefits administration (50%), leaves of absence and accommodation administration (30%), and operational support (20%). 

Responsibilities:

• Partner in the design, implementation, and administration of a comprehensive benefits philosophy and best in class global benefits programs (health, dental, life, disability, retirement, pension, leaves, and perks)
• Oversee employee benefits transactions and administration including new hire enrollments and employee changes and terminations. 
• Partner with benefits consultants, brokers, third party administrators and other providers.  Support contract negotiations and open enrollment activities.  Ensure all programs comply with state and federal regulatory requirements.
• Seek to ensure that all employee benefit packages and service protocols are conducted with a focus on the organization’s commitment to Diversity, Equity, and Inclusion.
• Main point of contact for all employee inquiries regarding Leaves of Absence and Employee Accommodation policies, programs, compliance, processing, and resources.
• Manage all leave and accommodation requests and inquiries.
• Enable smooth execution of onboarding, off-boarding, mobility, and any related impact to benefits enrollment or eligibility.
• Work with vendors for employment verification and unemployment claims; conduct audits of HRIS, payroll, and benefits data.  Ensure regulatory compliance and reporting.
• Educate employees on benefits offerings; answer requests.

What You Bring to the Party:

• 5+ years of professional work experience, with at least 2 years in a benefits role
• Knowledge and general understanding of federal and state laws relating to benefit plans including ERISA, HIPAA, COBRA and FMLA
• Knowledge of rewards and perks benchmarking in tech and eCommerce industries
• Comprehensive understanding of Benefits Administration processes and systems
• Proven record of attention to detail, creative problem solving, and process improvement
• Attuned discretion with regard to employee data, inquiries, and transactions.

Preferred Skills and Qualities:

• Experience working with benefit brokers and administering competitive benefit packages
• Great communication skills including probing, active listening, facilitating discussions, and presenting ideas to groups; empathetic and understanding
• Ability to effectively translate complex concepts into clear and effective messages
• Analytical mindset; approach problems from an inquisitive perspective
• Comfortable with change and working in a fast-paced environment; able to work well under pressure with limited direction
• Possess a progressive and productive positive attitude; ability to accept constructive feedback and adjust your approach
• Team-oriented and collaborative; enjoys and ready to wear many hats
• Proactive and solutions-oriented; hands-on approach
• Familiarity with HRIS/People Technology, preferably Workday
• Strong project management skills; ability to manage multiple projects and requests
• Strong senses of urgency and humor,