Hiring Services Specialist

Job Title: Hiring Services Specialist

Company: Sage Haus

Location: Remote (Flexible)

Type: Full-Time (30–40 hours/week)

About Sage Haus

At Sage Haus, we empower busy parents to reclaim their time and energy by building home systems and connecting them with the right support, such as house managers, family assistants, and meal prep chefs. We’re passionate about lightening the mental load of parenthood, creating practical solutions, and showing families how outsourcing is attainable and approachable.

About the Role

We’re seeking a dynamic and motivated Hiring Services Specialist to join our growing team. This is a key role that blends recruiting, sales, customer service, and administrative support to help connect families with top-tier candidates while ensuring a seamless hiring process.

In addition to supporting family-specific searches, this role will own a designated supply territory and play an active role in building and maintaining candidate supply in that region.

As a Hiring Services Specialist, you’ll collaborate closely with candidates, clients, the hiring team, as well as the VP of Hiring Services and your Regional Manager, to deliver an exceptional experience throughout the hiring journey. This is a highly family-facing role, ideal for someone who is organized, communicative, and energized by relationship-building.

Who We’re Looking For

You are:

• Compassionate and people-centered — you care deeply about helping others thrive
• Customer service oriented — you create warm, positive interactions and know how to read the room
• A believer in our mission — you understand the mental load of parenthood and want to help lighten it
• A strong communicator — clear, responsive, and thoughtful, with good judgment about when to loop in the team
• Confident and capable — you take initiative and problem-solve without needing constant direction
• Intuitively aware — you have a strong sense of judgment when evaluating candidates and navigating conversations
• Organized and detail-oriented — systems and structure help you do your best work
• Energetic and positive — you bring enthusiasm and care to your work
• Curious and eager — you enjoy learning, improving processes, and asking good questions

Responsibilities

Hiring Support

• Participate and lead client kickoff calls to understand family dynamics, role requirements, and household needs, then craft tailored job descriptions to guide the hiring process
• Conduct research to identify and source qualified candidates
• Post job openings across various platforms and manage job boards
• Screen resumes to identify strong potential candidates
• Coordinate and schedule interviews between clients and candidates
• Communicate regularly with candidates, providing updates and answering questions
• Conduct initial candidate interviews to assess skills, experience, and alignment with client needs, using sound judgment to identify strong matches
• Collaborate with the VP of Hiring Services and Regional Manager, the hiring team, and clients to ensure candidate recommendations align with expectations
• Serve as the primary point of contact for families, leading onboarding calls, 6-week check-ins, and all family-facing communications throughout the recruiting lifecycle

Territory Ownership & Supply Building

• Own a designated geographic territory and actively build candidate supply within that market
• Proactively source, engage, and nurture candidates for current and future family roles
• Maintain a strong bench of top talent for your territory, even when no active family role is open
• Partner with the hiring team to ensure candidates are routed into the appropriate supply pipelines and kept warm for future opportunities

Sales & Outreach

• Perform outbound outreach to prospective clients via email, social media, or other platforms
• Engage with potential clients and candidates on social media to promote Sage Haus services and support brand awareness

Administrative Tasks

• Manage administrative aspects of the hiring process, including tracking progress, sending follow-ups, and keeping the Notion CRM up to date
• Attend weekly pipeline meetings
• Update the Sage Haus website with job postings, updates, and other relevant content
• Partner with the VP of Operations & Strategy on administrative, SOP, and process-related work as needed

Qualifications

• Passion for the Sage Haus mission and su