Staff Systems Engineer - Capacity Planning - Tech Management

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.   

The Opportunity:

As a Systems Engineer – Server Capacity Planning, you will be responsible for managing the inventory of servers and network hardware, forecasting future needs, and optimizing their usage. You will oversee the entire hardware lifecycle, ensuring alignment with business objectives. Additionally, you will monitor server utilization, availability, and efficiency, and recommend solutions to enhance operations and reduce costs.

The Work itself:

• Manage the inventory of servers and related hardware, including managing, forecasting, and allocating the hardware

• Analyze the server utilization and capacity, and recommend solutions for optimization and improvement

• Create and maintain models and simulations to forecast server resource requirements and identify potential bottlenecks, risks, and opportunities

• Develop and implement server capacity plans and strategies to optimize server utilization, availability, and efficiency

• Coordinate the procurement, installation, improvement, and disposal of servers and related hardware

• Collaborate with other IT teams and stakeholders to ensure the server infrastructure meets the business needs and objectives

• Research and evaluate new technologies and trends in the server domain, and propose enhancements and upgrades

• Develop, maintain, and present capacity plans for dedicated server infrastructure. Plans will serve quarterly purchase needs and inform annual budget planning

Essential Functions

The Skills You Bring:

• Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale

• Challenge the Status Quo: Comfort in pushing the boundaries, “hacking” beyond traditional solutions

• Creativity: seeing the world in new ways, breaking from established thoughts or processes, and generating solutions

• Collaborative Team Player: work effectively and cooperatively with others towards a common goal, provide support, respect diverse perspectives, and contribute to creating a positive, productive team environment

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

• 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualifications

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Strong knowledge of server hardware, software, and operating systems, such as Windows, Linux, Unix, etc.
• Proficient in server-related tools and technologies, such as virtualization, cloud computing, backup, recovery, etc.
• Familiarity with RHEL, Windows, VMWare, Kubernetes, Tableau, Microsoft BI
• Proficiency in analyzing large sets of data
• Excellent analytical, problem-solving, and troubleshooting skills
• Good commun