Casino Marketing Coordinator (evening/weekend flexibility required)

Company Description

About Encore Boston Harbor  

Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts.

Job Description

The Encore Boston Harbor Coordinator – Casino Marketing will be responsible for performing administrative and office support activities for multiple supervisors; maintaining all Encore Standards; and ensuring excellent guest and team member experience.  Specific responsibilities include receiving and assisting department visitors, scheduling meetings, facilitating internal and external correspondence, note taking, and department record keeping.

JOB RESPONSIBILITIES:  

• Follows all Encore Boston Harbor core values and property and department standards. 

• Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
• Follows all applicable internal policies, federal and state laws, rules, regulations and controls.
• Keeps informed of all new developments within the department.

• Balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
• Fields telephone calls using professional phone etiquette, receives and assists visitors, uses word processing, creates spreadsheets and presentations, files, and faxes. 
• Assists with all aspects of administrative management, human resources, directory maintenance, logistics, equipment inventory and storage. 
• Manages inventory of assets and supplies, monitors critical level of stocks, sources for suppliers and submits invoice(s). 
• Coordinates between departments and operating units in resolving day-to-day administrative and operational problems.
• Schedules and coordinates meetings, interviews, events and other similar activities.
• Sends out and receiving mail and packages; document handling, sending faxes, and managing files. 
• Prepares business correspondence using Microsoft Office Suite. 
• Coordinates and books travel.
• Prepares meeting minutes, meeting notes and internal support materials. 
• Works on special projects as assigned by executive management.
• Works with safety as a priority, and follows department and company safety standards.
• Maintains relevant knowledge of industry through continuing education and training.
• Performs any other job-related duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be willing to work any days and any hours.

Age, Gaming and Certifications:

21 years of age or above.

Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.

Education and/or Experience: 

High school degree or equivalent required.  Bachelor’s Degree or equivalent experience preferred. . A minimum of 2-3 years of progressively responsible administrative experience.  Requires strong computer skills and strong working knowledge of Microsoft Office.

Must possess outstanding organizational and, interpersonal skills, as well as excellent attention to detail. Proven experience with multitasking and able to effectively balance priority projects with day to day tasks.

Minimum 40 words per minute typing skills required.

Language Skills:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.  Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus.  Ability to write detailed instructions and correspondence.  Ability to effectively present information in one-on-one and group situations.

Mathematical Skills & Reasoning Ability:

Ability to compute basic mathematical calculations. Abi