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Executive Communications System Technician
Delta Solutions & StrategiesShaw AFB, SC, United Statesfull_timeVerifiedPosted 22 Jun 2023
About the role
Delta Solutions & Strategies is seeking a full time Executive Communications System Technician supporting 15th Air Force Intelligence & Cyber Operations Directorate at Shaw Air Force Base (AFB), SC.
What you'll be doing:
- Implement & maintain technical and physical safeguards & software access controls.
- Perform regularly scheduled systems management and maintenance procedures on all unit assigned. systems
- Provide technical advice and training to 15 AF staff.
- Provide maintenance and operation of phone systems
- Provide on-site operation & database maintenance of multi-user computer systems
- Provide Information Technology (IT) support including installation, configuration, troubleshooting, and customer assistance
- Ensure all systems are operational utilizing approved diagnostic software, hardware connectivity, and troubleshooting techniques
- Provide solutions to customer requests for assistance by resolving hardware and software problems
- Interact & resolve users’ concerns to ensure proper operation of computer systems
- Install and maintain devices supporting a broad range of information systems employing multiple network and local operating systems
- Serve as technical specialist on all automated systems
- Provide solutions to customer requests for assistance by resolving hardware and software problems
- Install and maintain hardware supporting a broad range of information systems employing multiple network and local operating systems and client server software
- Install and configure workstation, network operating systems, and applications software on a wide variety range of configurable information systems devices
- Write, research, and update documentation & information on standard operations procedures for IT systems installation, configurations, maintenance, & processes related to executive communications and HQ 15 AF support.
- Support General Officer & NAF senior leader unclassified & classified IT and other communications requirements.
What you'll need:
- Security Clearance Required: Secret
- 4 years of information technology help desk experience.
- Security + Certification Course.
- 5 years of Joint Communications/Cyber Officer/technician experience within a wing, NAF, AF, or Joint Staff. (neg)
- Associates’ Degree from an accredited college or university.
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