Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

Primary Function

The Loss Draft Claims Specialist will be responsible for assisting with the day-to-day operations of the loss draft claims functions.  They will assist with training team members, monitoring internal and vendor reporting, timely processing of day-to-day processes.  The Loan Administration Department is also responsible for ensuring compliance with all applicable regulations and investor guidelines.

Principal Duties:

• Build, review, and post the daily disbursement batch to the vendor.
• Timely and accurately complete assigned research tasks and exception reports.
• Complete reports and logs to ensure insurance information is current in the system.
• Request payoff quotes as needed.
• Review incoming claim checks as needed.
• Completing assigned responsibilities timely and with minimal to no errors.
• Respond to various email requests from the vendor and internal partners.
• Provide accurate communication with vendors based on research.
• Performs related duties and special projects as assigned by management.

*These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site may still require partial on-site work to perform the role satisfactorily.

Education and Experience

• Bachelor’s degree, preferred.
• 2-4 years relevant experience in mortgage banking or real estate financing environment.

Knowledge, Skills, and Abilities  

• Proficient with Microsoft Office (Excel, Word, and Outlook).
• Ability to multi-task and well organized.
• Possess excellent communication (verbal & written).
• Ability to make sound decisions based upon department, company policies, procedures, knowledge, and experience.

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Company Benefits:

Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!

• Medical, dental, and vision insurance

• Health Savings Account with employer contribution

• 401(k) Retirement plan with employer match

• Paid Maternity Leave/Parental Bonding Leave

• Pet insurance

• Adoption Assistance

• Tuition reimbursement

• Employee Loan Program

• The Newrez Employee Emergency and Disaster Fund is a new program to support our team members

Newrez NOW:

• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more

• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice

• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

• Newrez Grants Program: Newrez hosts a giving portal where