Adult Services Supervisor

Description

Case Manager Supervisor for Adult Services

One Full-Time, Non-Exempt Position. Up to 40 hours per week.

Monday through Friday, 8:00 AM to 4:30 PM with flexible hours based on operational needs.

Hiring Range: $24.75-$26.98 per hour, depending on qualifications

This position will remain open until the position is filled.

Minimum Requirements:   

Option 1:Minimum of one year experience with the IDD population AND bachelor’s degree and two years experience in case management and/or supervision.

Option 2: Four years related experience in case management and/or supervision. 

We care about our team! At Ariel we offer an expansive benefit package:

Subject to Eligibility.

• Medical, Dental, Life Insurance Premiums are 100% covered by Ariel, which averages to an additional $4.80/hour to your total compensation!

• HSA & FSA

• Vision 

• Generous Paid Time Off accrual - 13 PTO days in the first year, 48 hours of paid sick leave, and 10 paid holidays. Total of 30 paid days off in the first year. 

• $50/month; $600/year with Lifestyle Spending Account

• Life Insurance, Disability Insurance, Legal & ID Shield through MetLife

• Retirement 403B & 403B employer match up to 4% at one year anniversary

• Mileage Reimbursement

• Employer provided work phone and computer

• Employee Assistance Program (EAP) 

• Wellness Program

• And committed to a Culture of Awesomeness!

Position Summary

The Case Manager Supervisor is responsible for assisting the Program Manager in supervising case managers with their caseloads by providing support, direction, and oversight.

Essential Duties and Responsibilities 

1. Provide case management training, supervision and support to employees with a special emphasis on behavioral/crisis interventions and compliance with quality care standards.

2. Provide direct supervision of assigned employees within the program by assisting the manager in interviewing, hiring; conducting performance appraisals; preparing and/or recommending disciplinary action or corrective action plans and recognitions for employees; and providing ongoing training.

3. Responsible for carrying out a caseload and performing the duties of the Case Manager Position description as needed.

4. Under direct supervision of Manager/Director aids in appropriate placement of adults into Ariel residential services.

5. Provide coordination and oversight support for the Children's Habilitation and Residential Program (CHRP) as assigned, including collaboration with other Ariel programs on cross program placements, compliance monitoring, and quality assurance activities.

6. Assist Case Managers in the coordination of services for new individuals receiving services.

7. Communicate effectively with all areas of Ariel.

8. Assist the Director/Manager in developing and implementing new and existing programs.

9. Actively participate in program evaluation, ensure program quality assurance and development.

10. Represent Ariel Clinical Services by acting as a liaison to local human service agencies and state level agencies, as required.

11. Ensure agency compliance with Volume 16 regulations.

12. Conduct internal investigations regarding individual abuse or neglect allegations as required.

13. Maintain a positive relationship with referring agencies.

Additional Duties and Responsibilities 

1. Must work closely with other Ariel Programs and offices.

2. Performs other duties as assigned.

Required Knowledge, Skills and Abilities

1. The ability to effectively communicate verbally and in written format in both individual and group settings.

2. Ability to be flexible, and able to change direction rapidly.

3. Ability to work independently, prioritize workload, complete a wide variety of tasks in a timely and accurate fashion and direct others, as needed.

4. Basic computer knowledge.

5. Must be available outside of traditional office hours including nights, weekends, and holidays as necessary to perform the functions of the position.

6. Strong knowledge of the type of work Ariel participates in.

7. Ability to exercise independent judgment within the scope and boundaries of the program, the Agency’s Standard Operating Procedures, and Federal, State and Local Rules and Regulations regarding program operations.

8. Ability to organize and present case material in a straight forward and concise written manner such that communication among team members is clear concerning the client/family.

9. Knowledge of basic tenets and