Industrial Engineering Senior Supervisor (Healthcare Post Solutions Engineer)

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Job Description:

The Post Solutions Engineering Team, part of the Industrial Engineering department within the UPS Healthcare Business Unit, plays a critical role in leading customer implementations, large-scale projects, and technology deployments. We are seeking a motivated Senior Engineer to join our team and support new business implementations, account renewals, and operational resolutions across North American UPS Healthcare/GMP facilities. This position involves developing and validating solutions through data analysis, system configurations, facility layout design, and operating plan creation for ambient, cold chain, and regulated product storage and distribution environments. The role also includes labor modeling, financial analysis, and coordinating cold chain pack-out processes and value-added services (VAS). The ideal candidate will bring expertise in work measurement, operations research, project management, and financial evaluation, with a strong ability to collaborate across cross-functional teams to meet customer expectations and deliver measurable results.

Responsibilities:

• Drive the end-to-end engineering design and validation for new business and large-scale project implementations using innovative technology and efficient operational workflows

• Lead design and validation of facility layouts and operating plans for ambient, cold chain, and regulated product storage and distribution

• Conduct data analysis, labor modeling, and financial validation to optimize operational efficiency and streamline distribution process

• Lead discussions and calls with internal and external stakeholders to gather critical information, resolve conflicts, and ensure alignment throughout the project lifecycle

• Perform post-implementation gap analyses with actionable items to drive continuous improvement and performance alignment

• Ensure project success by managing timelines, budgets, risk assessments, and stakeholder communications

• Support team development through mentoring, training, and contributing to process improvement initiatives

• Utilizes knowledge, technology investigation to provide the best return on investment for our clients

• Incorporates healthcare regulatory and industry knowledge when implementing a new solution

Qualifications:

• Bachelor's degree or international equivalent in Industrial or Mechanical Engineering, Logistics, or related field

• Experience in Industrial Engineering design and implementations of large-scale projects and technology deployments (5+ years’ industry experience preferred)

• Strong project management skills and communication, time management and organizational skills

• Proven knowledge of physical asset design, including the ability to identify issues, recommend specifications, and modify existing layouts to support operational needs

• Proficient in analyzing complex workflows and processes; capable of applying data-driven methods to evaluate people, technology, and information systems

• Hands-on experience with warehouse and fulfillment technologies such as AMR, AGVs, ASRS, goods-to-person automation, conveyance systems, robotic arms, scanners, and put walls

• In-depth knowledge of healthcare logistics and distribution requirements, including cold chain management, controlled substances, and hazardous materials handling

• Familiarity with key financial concepts and calculations used in evaluating operational efficiency and project ROI

• Advanced skills in MS Office (Excel, OneNote, Outlook, PowerPoint) & AutoCAD

• Experience with warehouse management system (WMS) design and functionality

• Lean Six Sigma Green or Black Belt is a plus

Additional Information for Internal Candidates:

• Must be currently located in the same geographic location as the job or willing to self-relocate. This is not a remote position.

• Hours: Monday - Friday 8:30 am - 5 pm

• Job Grade: 20G

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Employee Type:

Permanent

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