Supervisor, Environmental Services

Department:

11906 Aurora St. Lukes Medical Center - Environmental Services

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

11:00am - 8:30pm (Hours may fluctuate due to department needs)

Rotating Weekends

The supervisor is accountable for coaching, mentoring, and role modeling behaviors to achieve the highest quality patient care in a safe, cost effective and customer focused environment. The supervisor acts as an expert resource to clinical and non-clinical team members. This position will work closely with the manager, internal customers, and team members to provide exceptional service for our patients and community.

• Ensure effective infection prevention practices to provide a safe environment.
• Adhere to all applicable local, state, and federal standard guidelines and regulatory practices.
• Perform quality measuring, monitoring, and improvement initiatives to ensure services rendered meet desired outcomes.
• Provide a consistent level of service that exceeds patients’ expectations in cleanliness and customer service.
• Ensure a high level of internal customer satisfaction through fostering positive relationships and providing a consistent and high reliable service.
• Drive operational outcomes in alignment with site and/or system scope of service.
• Monitor and coordinate all aspects of assigned department(s) operation to include staffing, workflow, and throughput to ensure maximum productivity and customer satisfaction.
• Financial accountability by scheduling and monitoring daily staffing to demand and ensuring departmental resources are appropriately utilized to minimize waste.

Scheduled Hours

1st shift

Licenses & Certifications

Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required.

Degrees

High School Graduate.

Required Functional Experience

Typically requires 2 years of experience in environmental services.

Knowledge, Skills & Abilities

Strong management and interpersonal skills.  Excellent written and verbal communication skills and the ability to communicate effectively with all levels of team members and leadership.  Basic computer skills required.  

Pay Range

$26.85 - $40.25

We want our teammates and their families to Live Well. Actual compensation offered in the Pay Range listed will be based on factors such as qualifications, skills, relevant experience and/or training. To accompany base pay, we offer a comprehensive benefits package including:

• Shift differentials for PM, Nights, Weekends (based on job profile)
• 401(k) company contribution: 3% of your eligible annual salary AND 401(k) employer match: dollar for dollar match up to 3%
• Opportunity for yearly merit increases within the salary range

Click HERE to learn more about additional benefits offered!

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinica