Senior Product Manager

What you can expect

Zoom Team Chat seeks a Senior Product Manager to drive innovative chat experiences across Zoom Workplace and deliver differentiated collaboration solutions. You’ll shape SMB and mid-market growth strategy while partnering with customers and cross-functional teams to deliver unified, high-value chat experiences.

About the product and team

Zoom Team Chat is a feature-rich, AI-powered chat solution designed to help teams collaborate effectively by enabling seamless communication with internal and external users across time zones, keeping projects organized and on track, and automating tasks to prioritize high-impact work. The Zoom Chat product team focuses on delivering intuitive, integrated, and high-value communication experiences that delight and empower customers to get more done.

Responsibilities

• Driving the strategy and roadmap for Zoom Team Chat's better together experiences across Zoom Workplace and top business applications focused on product led growth and differentiation.

• Connecting with SMB and mid-market customers to understand their needs and translate them into clear and concise technical product requirements.

• Defining product requirements and work with User Experience team to gather research and design exceptional product experiences.

• Collaborating with Engineering and business owners on product requirements and scope to drive feature delivery.

• Prioritizing roadmap and communicating plans with stakeholders.

• Creating a world-class, consistent, and unified user experience across products, platforms, and devices that delights our users.

• Evangelizing our product and vision to customers of all sizes, from single proprietors to Fortune 100 executives.

What we’re looking for

• 5+ years PM experience; ideally working on large-scale messaging or collaboration products, (MBA is a plus).

• Have technical depth and understanding of platform architecture.

• Demonstrate success migrating or winning users from entrenched competitors.

• Have solid UX/UI sensibility - understanding when small design details determine success or failure.

• Have the ability to create consistent, unified experiences across products and platforms.

• Proven record of managing and successfully delivering new products and features.

• Have the ability to crystallize vague concepts into concise, data-driven plans while balancing speed with thoughtful prioritization.

• Have excellent verbal and consultative skills with business acumen; detail-oriented, ethical, and self-motivated; thrives in high velocity, customer-focused environments with a bias for experimentation

• Be proficient with product management tools (Jira, Confluence, Product Board).

Salary Range or On Target Earnings:

Minimum:

$124,000.00

Maximum:

$271,200.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

09/16/25

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment t