Food Service Staff - Winter 2025/26

Location: Bend, Oregon

Are you interested in delivering memorable experiences, enhancing people's lives and having fun while doing it? This shared mission of POWDR and Mt. Bachelor creates a fun and inspiring culture that we live every day. We look for employees who are passionate about sharing mountain culture, have a positive attitude, are problem solvers and care about winning as a team. Our vision drives us to deliver exceptional experiences and it's our employees who become the true moment makers here at Mt. Bachelor.

This role comes with amazing perks & benefits because we want our employees to Work Where You Play!

• Free employee season pass and free or discounted dependent(s) season pass

• Free and discounted friends & family day passes

• Free transportation to & from Bend, Sunriver, and La Pine

• Discounts across the resort (food & beverage, retail, rentals, lessons & more)

• Employee housing program

• 401k with up to 5% company match & immediate vesting

• Discounted onsite daycare

• Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)

• Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts

*** We are hiring for Food Service Staff across all lodge locations ***

Position Summary

The Food Service Staff is needed for our cafeterias located in each of our lodges. This position is great for people who like to stay actively engaged, as there is always something to do to contribute to the mountain’s success. The ideal candidate will be responsible for cashiering, bussing the cafe, expediting accurate orders, maintaining a clean environment in and around guest areas, and contributing to the overall guest satisfaction. This position heavily emphasizes guest interaction; therefore, the candidate should embody Mt. Bachelor’s values positively and engagingly. A friendly, outgoing, winning attitude will make you a success in this work environment that can vary from fast-paced to mellow, sometimes within the same day!
 

Major Responsibilities/ Daily Essential Functions

• Ensure each customer receives outstanding service by providing a friendly environment by greeting and acknowledging every guest, answering commonly asked questions, and moving the guest through the service process promptly.

• Be familiar with all products, up-sell items, and give recommendations according to current promotions.

• Accurately prepare all orders according to the ticket.

• Perform opening and closing duties as assigned by Leads, Supervisors, and/or Managers

• Accurately ring in all items and adhere to department standards and accounting practices.

• Rotate and keep products stocked throughout the day.

• Clean and sanitize service stations and keep them in an orderly manner throughout the shift.

• Advise management when certain products are running low and need to be reordered. 

• Have working knowledge of computers and the POS system.

• Reset tables according to the specifications of the restaurant.

• Remove plates and silverware when guests have finished.

• Sort dishes and prep for the dishwasher.

• Refill water stations and help keep guest areas properly stocked.

• Follow all safety and sanitation policies and procedures.

• Complete any reasonable task assigned by Leads, Supervisors, and/or Managers

• Observe mountain-wide policies found in the Employee Handbook.

• Accountable for accurate time keeping. Responsible for clocking in and out with their employee pass.

*Note: Not all responsibilities will be applicable depending on the lodge you are working in.

Secondary Function

• Assist with dishwashing duties when needed.

• Snow removal duties.

• May be asked to assist with basic food prep & delivery.

Job Scope

Position does not have any supervisory or decision-making responsibilities. Provide problem-solving assistance to less experienced staff.

Interpersonal Contacts

Position will have constant guest and employee interaction.

Specific Job Skills/Certifications