Sr. Customer Success Manager
Hi MarleyAbout the role
<div class="content-intro"><p><span class="TextRun SCXW22472154 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW22472154 BCX0">Insurance touches people during some of the most challenging moments in their lives. </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW22472154 BCX0">Hi Marley</span><span class="NormalTextRun SCXW22472154 BCX0"> is on a mission to transform how the P&C industry communicates, making those moments faster, easier, and more empathetic for carriers and the customers they serve. We build AI-powered software that keeps everyone in the </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW22472154 BCX0">claims</span><span class="NormalTextRun SCXW22472154 BCX0"> conversation informed and connected. If you believe insurance can combine operational excellence and automation with a human touch, </span><span class="NormalTextRun SCXW22472154 BCX0">we’d</span><span class="NormalTextRun SCXW22472154 BCX0"> love to meet you.</span></span><span class="EOP SCXW22472154 BCX0" data-ccp-props="{}"> </span></p></div><p><span data-contrast="auto">We are growing rapidly and are looking for a </span><strong><span data-contrast="auto">Sr.</span></strong><span data-contrast="auto"> </span><strong><span data-contrast="auto">Customer Success Manager </span></strong><span data-contrast="auto">within the insurance or insure-tech industry to join our team. As a Hi Marley Customer Success Manager, you will be the backbone of our relationship with our customer base. In this role you will maintain a high level of customer satisfaction by building lasting relationships with our customers and ensuring they realize full value from their investment with Hi Marley.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></p> <p><span data-contrast="auto">The Hi Marley Customer Success team seeks to build a culture of collaboration and customer-centricity. </span><em><span data-contrast="auto">Teamwork and shared enthusiasm is a core part of our culture, which is why this role involves joining us in the Boston office for 2-3 days each week.</span></em><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></p>
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