Customer Care Representative

<div class="content-intro"><p>Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.</p> <p>Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.</p></div><p><strong>Customer Care Representative&nbsp;</strong>at<strong> Realtor.com<br>Location: </strong>Scottsdale, AZ (Hybrid/3 days in office)<strong><br><br>About the Role:</strong></p> <p>Are you driven to excel in a high-performance environment where your efforts create meaningful impact? At Realtor.com, we are seeking a passionate <em><strong>Customer Care Representative</strong></em> to join our dynamic team. We operate on a foundation of "Real" values that define our culture of excellence:</p> <ul> <li><strong>Real Purpose:</strong> We are united by our mission to help everyone find their home and to support our core customers, real estate agents and brokers, in improving their business outcomes, ensuring every interaction makes a difference.</li> <li><strong>Real Ambition:</strong> We strive for continuous growth, challenging ourselves to exceed performance goals and career milestones.</li> <li><strong>Real Innovation:</strong> We embrace change and creative problem-solving to improve the software and support experiences we provide.</li> <li><strong>Real Collaboration:</strong> We work together as a cohesive unit, supporting one another to deliver world-class service to our real estate professionals.</li> <li><strong>Real Ownership:</strong> We take full accountability for our work, handling inquiries with accuracy, empathy, and professional integrity.</li> </ul> <p>If you are an enthusiastic self-starter ready to thrive in a fast-paced, high-performance environment, we invite you to apply and help us shape the future of real estate support.</p> <p>We are currently hiring FULL-TIME Customer Care Representative (CCR) professionals for our inbound call center! Successful candidates will possess strong skills in providing <strong>world-class customer service </strong>at all times. Strong interpersonal skills, being a self-starter, and an ability