Senior Humans Business Partner - NYC

Who We Are

The Farmer’s Dog is the fastest growing pet health service company in the US, and was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care – a fresh proposition in an industry riddled with manipulative and misleading marketing. We’re starting by radically improving the $100 billion pet food market, replacing bulk bags of highly-processed pellets with a personalized subscription service that sends healthy, freshly-made dog food, balanced by top veterinary nutritionists, directly to customers’ doors. Our ultimate goal is to create innovative, honest, and delightful experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic and forward-thinking culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered hundreds of millions of meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to our customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

What We Stand For and Where You’ll Come In

We have big ambitions, our mission is to give dog lovers true peace of mind by helping them do the best for their dogs – this will require us to completely reimagine how we care for our dogs and drive meaningful shifts in an industry that is desperate for change. We don’t believe this is possible by implementing “best practices” or operating how the rest of the industry operates. 

One Team: We don’t think of ourselves as “Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don’t think departments matter. We’d rather align ourselves to the goals we’re working to achieve and make sure we have the necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people, with the right context, in the right rooms to solve problems holistically. 

We are skeptical about everything and precious about nothing:  Ideas can and should come from anywhere, and we aren’t tied to our own.  We proactively source input.  We talk to our customers and leads regularly and are quick to change course if we know there’s a better or more impactful way to solve problems.   

We consider the customer journey in all of our decisions:  We know that no interaction exists in a silo and therefore understand how important every single one is.  We ensure our strategy sets customers up for success and drives long-term retention.  We answer questions and address problems early and proactively. 

We execute for impact:  We’re uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don’t subscribe to rigid or classical expectations of roles – e.g., our Humans (HR) group integrates itself within the business and works to speed our partners up - never acting as ‘red tape’ and always finding ways to iterate and improve.  We work to create meaningful experiences and ensure that our stakeholders have the support they need to do their best work. 

Where You'll Come In

The Farmer’s Dog is on a mission to help channel the unconditional love we have for our pets into uncomplicated care. Critical to this mission is ensuring our growing workforce of has the programs, mentoring, and support they need to do their best work. Driving that will be our Senior Humans Business Partner who will be directly responsible for providing advisory HR guidance for aligned functional business leaders in order to attract, evolve, engage, and retain top talent.

As the Senior Humans Business Partner, you will anticipate forward facing business needs and support planning accordingly by demonstrating various HR specialties (e.g., Compensation, Performance Management, Learning & Development, Talent Management, Recruiting, Technology, Organization Design). You will be encouraged to build proven relationships with Executives, Business Leaders, and Humans Colleagues to become a trusted advisor on all people topics. You will report to the Director, Humans Business Partner and will have a wide scope of influence across the organization.

How You'll Make An Impact

• Build trust and serve as a trusted partner to Individual Contributors and People Managers across some of our core HQ functions.
• Coordinate, implement and iterate on key talent initiatives in deep partnership with