Director of Business Management – Industry and Partner Sales Strategy & Operations

We are searching for a Director of Business Management – Industry and Partner Sales (IPS) Strategy & Operations. Reporting to the Senior Director of IPS Strategy and Operations (S&O), you will have the unique opportunity to function as the over-arching IPS Business Management Director, work in close partnership with the IPS Chief of Staff, IPS business management community, IPS Executive Office, and lead/manage a highly diverse range of strategic business operational workloads including:  

• IPS organization business rhythms (RoB) 
• IPS organizational blueprint/headcount management 
• IPS OPEX/budget management procedures/processes 
• IPS business tools and infrastructure supporting organizational structure, content sharing and collaboration  
• IPS core operational procedures/processes 
• IPS business management community development/enrichment 
• IPS internal org health measures/key performance indicators (KPIs) 
• IPS strategic projects/initiatives as prioritized  

In this role, you will need to be self-directed, comfortable with ambiguity, and skilled at communications in an agile environment while driving high quality results. You will develop relationships across all levels of the organization, and leverage knowledge of IPS’ culture, goals, and business approach to enable organizational clarity, effectiveness and impact across our teams. If you enjoy innovating, high-paced execution and contributing to bigger-picture thinking and strategic execution, this role is for you! 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. 

Responsibilities

Business Operations 

• Drives the definition, design, landing and ongoing management of the IPS organizational rhythm of business (ROB). Works with leaders and key business partners to drive key outcomes. Provides direction for identifying and determining objectives to execute which are in alignment with the goals of the organization. Drives business review cadence. Ensures adherence to privacy and compliance. 

• Executes business plans to ensure continuation of business operations at all times, including in adverse conditions, in accordance with corporate governance. Ensures checks and balances are in place for the team to ensure Microsoft's best interest with regard to strategic partnerships necessary for continuity of business. Strategizes and develops business continuity plans with Microsoft corporate Compliance, Crisis Management and Business Continuity teams. 

• Collaborates with internal stakeholders and Microsoft teams to oversee the creation and implementation of execution plans. Sets best practices for strategy leveraging consolidated information, advocating for business cases, and presents cases to leader and business partners. Leads and oversees processes to ensure alignment across groups. Establishes key performance indicators (KPIs) in alignment with strategy to help streamline business strategy. Works with the organization to establish and report against targets, and adjusts targets if necessary. 

• Leverages knowledge of organizational strategy and builds key deliverables for the upcoming year(s) to support the IPS Chief of Staff (CoS) on organization  budget and blueprint management. Works in partnership with Finance and key internal business partners to ensure operational excellence across all phases of planning and execution. Identifies actions that can be taken to course-correct and drive performance improvement; anticipates business challenges based on forecasts.  

Maximizing/ Extending the Leader 

• Leverages relationships to influence and advise on strategic decisions, content, and/or expertise. Manages and builds relationships with key leaders/business partners. May interact with a broader array of high-level partners. Creates alignment within partnerships by providing an objective point of view, ensuring all voices are heard, synthesizing ideas, and creating an action plan. 

• Leverages knowledge of organi