Product Manager 2 - Data & AI Platforms (Hybrid - Seattle)

Job Description

The Product Manager 2, Data & AI Platforms is a key contributor to Nordstrom’s Product Management team, driving the evolution of the customer experience through data-driven insights, automation, and advanced AI and machine learning capabilities. We believe in the democratization of data, making it accessible, actionable, and impactful for everyone in the enterprise, while leveraging cutting-edge AI and machine learning tools to unlock new opportunities. 

Product Management is responsible for ensuring we build the right products and features for our customers and business. To accomplish that, product managers help plan the product roadmap, support product discovery initiatives, and assist in measuring the results of the feature portfolio in production, while maintaining clear communication with stakeholders. 

The Product Insights and Performance Optimization (PIPO) team is looking for a product manager who can champion data democratization, insights delivery, and AI-powered solutions within a highly interconnected data platform space. This individual should have a proven ability to influence stakeholders, continuously discover customer needs, and drive impactful data platform enhancements. 

A Day in the Life: 

• Collaboration and Influence: Build strong cross-functional relationships across business, technology, UX, and data science teams. Evangelize the product vision and influence strategic roadmap decisions within the data and AI platform domain. Actively contribute to planning sessions and coordinate collaborative efforts to deliver impactful features. 

• Continuous Discovery and Insights: Conduct customer research and share findings to develop a deep understanding of the product and customer. Stay informed on market trends, competitor products, and emerging AI-powered technologies, integrating insights into product strategies. 

• Definition and Decomposition: Break down roadmaps into releasable features and own the prioritization and sequencing of features to best support strategic goals. Write complete user stories and acceptance criteria within the data platform domain, including features leveraging AI and machine learning models. Collaborate with engineering to balance customer value with technical effort and complexity. Develop measurement plans and exercise a “test and learn” mentality, iterating on product decisions based on data and learnings. 

• Driving Impact: Partner with engineering, UX, and data science teams to deliver business value through data platform features. Design testing strategies and measure the impact of AI-driven insights and automation. Integrate repeatable measurement into decision-making processes to drive roadmap adjustments and ensure outcomes align with business priorities. 

• Prioritization and Planning: Prioritize the product roadmap to optimize impact and balance deliverables across multiple stakeholders. Develop detailed feature plans, accounting for technical and operational constraints while ensuring iterative value delivery. Coordinate across squads and functional areas to ensure proper process support for the product. 

• Strategy and Vision: Contribute to the product vision, articulating its purpose and aligning it with Nordstrom’s strategic vision. Shape the approach to deliver on the product vision, connecting short-term plans to success metrics and product value. Evangelize the vision with the squad and key stakeholders, driving alignment on strategy and execution. 

You Own This If You Have: 

Product Management & Strategic Thinking 

• Proven ability to prioritize features based on customer impact and data-driven insights<