SQPE Specialist II - Quality Improvement

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

SQPE Specialist II - Quality Improvement

                        

Location

Port St Lucie

                    

Facility

CC Tradition Hospital

                     

Department

CRP Quality Assessment-Clinical and Operational Improvement

                      

Job Code

001540

                     

Shift

Days

                       

Schedule

8:00am-4:30pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic Tradition Hospital’s team of caregivers that provide top-quality patient care to the Port St. Lucie area. Opening its doors in 2013 and expanding in 2017, this state-of-the-art acute care facility has 177 patient rooms and offers a wide variety of services to meet community needs. Here, you will be supported as you follow your dreams and find where you belong, here at Tradition Hospital.  

"Patients First" is the guiding principle of Cleveland Clinic. We strive to provide outstanding and compassionate support, every step of the way. Putting patients first requires more than world-class clinical care – we go above and beyond by addressing every aspect of the healthcare experience, including physical, educational, emotional and spiritual needs. As SQPE Specialist II, you play an essential part in this mission by ensuring our caregivers continuously focus on improving their skills, creating a safe environment, adhering to quality standards and establishing lasting relationships within the community. In this position, you have an unmatched opportunity to change the world, one Cleveland Clinic department at a time.  

A caregiver in this position works days from 8:00AM - 4:30PM.

A caregiver who excels in this role will:  

• Direct safety, quality and experience work within the assigned scope of responsibility.  
• Coordinate and implement improvement initiatives.  
• Partner with clinical leadership to set objectives and key results. 
• Coordinate with cross functional stakeholders to ensure compliance with all standards and favorable performance on safety, quality, utilization and experience metrics. 
• Participate in engraining the safety, quality and experience requirements as outlined by regulatory and accreditation bodies. 
• Manage performance improvement regarding SQPE with all departments providing patient care. 
• Act as an accountable partner for all clinical areas within their areas of responsibility. 
• Understand and implement elements of performance as outlined by regulations, bylaws, and rules and regulations established by the medical staff.  
• Act as the primary resource for caregivers to facilitate overall operations of programs. 
• Develop meaningful quality assurance activities with clinical leadership to establish when a deviation in standard practice has occurred. 
• Analyze performance data and participate in improvement strategy development. 
• Act as a consultant in educating and evaluating clinical and support department caregivers regarding quality management regulations and standards of care. 
• Support medical staff quality assurance activities such as peer review, ongoing professional practice evaluation and focused professional practice evaluation. 
• Develop and assure processes to monitor performance and identify where intervention is needed. 
• Incorporate regulatory and accreditation standards into improvement activities around SQPE. 
• Collaborate on development of required plans, such as the performance improvement, safety, infection control and others. 
• Incorporate enterprise priorities and regulatory requirements and benchmarks, ensuring alignment to one standard of care across locations. 
• Drive continuous improvement activity around quality, safety and patient experience priorities and coordinate improvement projects. 
• Facilitate dashboard reviews, data analysis and decision-making from data.  
• Identify and address root causes to lead to sustainable improvement. 
• Manage improvement projects, stakeholder relationships, project risks and project changes. 
• Lead projects leveraging advanced continuous improvement and project management tools. 
• Coach smaller improvement teams to