Retail Sales Associate / Customer Service

Overview

 

Are you a Wellness Enthusiast with a passion for engaging and selling to like minded people? 

 

If you are, then Elements Massage is the place for you!

 

Elements Massage of Clifton Park is looking for a Sales / Customer Service Associate to create an exceptional experience for all clients every time they come in.

 

The DAILY DUTIES will include:

• Informing all clients about the benefits of our Elements Wellness Program, a no hassle membership plan
• Following our proven sales process to sell session enhancements, gift cards and session memberships
• Being the first and final face of friendliness, whether on the phone or in the studio
• Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
• Diligently working to maintain our neat, clean and organized studio - for clients and co-workers
• Working as a team with our Manager, Massage Therapists and Estheticians to create an environment where clients are the center of the world

The QUALIFICATIONS you need to have:

• Prior retail sales experience REQUIRED; selling memberships or services in-person to potential clients.
• Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs.
• Be driven to create the best work environment for your teammates and the best experiences for the client.
• Experience working with MindBody Business strongly desired

The COMPENSATION we will provide:

• $16 - $18/hour depending on experience and availability
• Monthly Sales Performance Bonuses (ongoing)
• A complimentary massage or facial at the studio - every month!
• Health Insurance
• Dental/Vision
• Retirement Savings (401k)
• Aflac Supplemental Insurance

If working in a rewarding sales environment in a great wellness studio sounds exciting, you should apply today!

Legal Disclaimer

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.