Senior Manager, Quality

What you’ll need to succeed as a Senior Manager, Quality at XPO

Minimum qualifications:

• Bachelor's degree or equivalent related work or military experience 
• 5 years of experience and skills 
• Available to travel up to 50% of the time 

 

Preferred qualifications:

• Bachelor’s degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience 
• 2 years of supervisory experience 
• LTL industry experience  
• Positive attitude with the ability to multitask and motivate your team 
• Exceptional leadership, communication and administrative skills  

 

About the Senior Manager, Quality job

Pay, benefits and more:

• Competitive compensation package
• Full health insurance benefits available on day one
• Life and disability insurance
• Earn up to 13/15 days of PTO over your first year
• 10 paid company holidays
• 401(k) option with company match
• Education assistance
• Opportunity to participate in a company incentive plan

 

What you’ll do on a typical day:

• Communicates the vision for and leads project/performance improvement and quality within the Region ensuring key stakeholders are bought in and aligned.
• Partners with Region leadership teams to improve the execution of key quantifiable objectives, such as touches per charged damage, percent delivered damage, on-time service, and damage frequency as well as other metrics relevant to the initiative or project.
• Acts in an advisory role to all service centers, staff, and leaders in the assigned Region.
• Coaches staff and leaders across a variety of roles responsible for achieving performance improvement and building improvement capability.
• Facilitates process improvement activities within the Region and mentors/coaches staff on process improvement principles.
• Implements, oversee