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Associate Director Operations & Training - Student Financial Services

Washington University in St. Louis
Sumers Welcome Center Pavilion, United Statesfull_timeVerifiedPosted 14 Nov 2024
šŸ’° $112,700/yr($65,900/yr – $112,700/yr)

About the role

Scheduled Hours

37.5

Position Summary

The associate director is part of the Student Financial Services (SFS) leadership team and is responsible for managing compliance, operations and awarding, and providing complex financial aid training within SFS, admissions, and undergraduate, graduate and professional schools.

Job Description

Primary Duties & Responsibilities:

  • Supervises and directs the areas of compliance, operations, and awarding. Each of these areas are key for administering state, federal, and institutional financial aid. The associate director is responsible for overseeing verifications, administration of Pell, summer awarding, outside awards, academic calendar compliance, review of over-awards and aid reconciliations. The associate director is also responsible for identifying routine reporting needs and regularly disseminating the data both internally and with campus partners.
  • Develops and deploys a comprehensive training program for SFS, School of Continuing and Professional Studies (CAPS) and graduate and professional school financial aid offices. The administration of Title IV aid is driven by strict rules developed by the Department of Education and ensuring compliance with these regulations, regular updates to guidance as well as effective training are critical.
  • Works closely with the Director of Student and Family Engagement in SFS who oversees the counseling efforts for new and current undergraduate students as well as service center activities. This collaboration will ensure that the operations are supporting the efforts of the counseling and service center teams. Effective communication between operations and the counseling/service center teams is critical to keep priorities in sync.
  • Participates in strategic planning process for the aid team and takes the lead in goal setting for the functional areas.
  • Performs other duties as assigned.

Working Conditions:
Job Location/Working Conditions

  • Normal office environment.

Physical Effort

  • As conditions merit, this position may be required to work remotely.
  • Travel to on and off-campus locations as required.

Equipment

  • Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelor's degree


Certifications:

No specific certification is required for this position.


Work Experience:

Relevant Experience (5 Years)


Skills:

Not Applicable


Driver's License:

A driver's license is not required for this position.

More About This Job

Preferred Qualifications

  • Experience with PowerFAIDS.

Preferred Qualifications

Education:

Other master's degree


Certifications:

No additional certification beyond what is stated in the Required Qualifications section.


Work Experience:

No additional work experience beyond what is stated in the Required Qualifications section.

Skills:

Adaptability, Analytical Analysis, Analytical Research, Analytical Review, Analytical Thinking, Communication, Confidentiality, Critical Thinking, Employee Management, Employee Supervision, Microsoft Office, Multitasking, Strategic Thinking, Time Management, Writing

Grade

G13

Salary Range

$65,900.00 - $112,700.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please emailĀ 

Company

Washington University in St. Louis

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