Project / Program Manager

Description

About Us

LayerZero Power Systems Inc. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the transaction processing, financial, computer service provision and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers. 

Position Description: 

At LayerZero, we believe the Project Manager is vital in steering projects to success in the fast-paced business

world. As leaders and coordinators, they are instrumental in translating complex strategies into actionable

steps and guiding their teams through the challenges of execution. 

The person we seek is a professional tasked with planning, executing, and concluding projects. You would be

responsible for managing the needs of our large customer accounts, having the ability to manage multiple

projects with one or more multiple accounts and keeping track of all deliverables due to the customer.

You will be responsible for planning, executing, and successfully completing projects within the allotted

timeline. The Project Manager will play a crucial role in making sure a variety of deliverables are sent to

customers on time.

This role demands strong leadership qualities, excellent communication skills, and the ability to manage

complex projects across various departments and with multiple contacts within the account.

Communication is a key aspect in this role, as you must keep all stakeholders informed and engaged,

resolving issues and ensuring that the team remains motivated. Also, you would be responsible for maintaining

project documentation and managing any issues that arise. By managing these tasks, you will strive to

optimize the outcome and maximize the value delivered through the project for our clients.

Requirements

Primary Duties:

• Participate on Owner Furnished Contractor Installed (OFCI) cadence calls. Take customer feedback
• and timelines back to the organization to create actionable items.
• Update vendor-managed tools for assigned accounts (Smartsheet, Google Docs, CxAlloy, etc.….)
• Track order fulfillment from order entry to product shipment.
• Manage the understanding of customer designs, drawings, product requirements, and service needs
• Work with both sales and production to schedule new jobs in the master schedule
• Manage document flow between the company and the customer
• Maintain records in the company's customer database.
• Coordinate with various functions within the company, including operations, purchasing, and quality
• managers to ensure customer requirements are handled appropriately, including but not limited to
• delivery/service, and quality complaints
• Maintain and distribute monthly capital expenditure forecasts to customers
• Attend regular production meetings and engineering meetings to understand the big picture of the order
• fulfillment and open issues needing resolution
• Support customer visits
• Travel approximately 10%

Experience & Skills: 

• 2+ years of project or program management experience
• Prior experience working in a production/manufacturing environment is a plus
• Self-motivated, thrive in a fast-moving environment, and can manage time to effectively meet deadlines
• Proven communication skills with supervisors, employees, and especially customers, and can
• effectively manage a variety of situations on a day-to-day basis
• Intermediate to advanced Microsoft Office (Word, Excel, PowerPoint, and Outlook)
• Ability to multitask and possess excellent leadership and problem-solving skills
• Experienced in supervising and mentoring various levels of experience and abilities
• Detail-oriented and organized enough to track the aging and completion of open issues
• Exceptional presentation and communication skills
• Fast learner with a passion for processes and multi-tasking

Education:  

• Bachelor’s degree, preferably in an engineering discipline
• US Citizenship or C1 Permanent Resident Alien status 

What We Offer:

• Competitive salary 
• Performance-based incentives
• 100% company-paid benefits package, including medical,