Banking Operations, Customer Service Intern - Summer 2025

Benefits Overview

CoBank interns get real-life exposure to the daily duties of their group. They spend the summer as a valued member of their respective team, learning business skills and assisting with a variety of projects that have an impact on the bank’s operations. An additional focus of the summer intern will be to complete a capstone project that will seek to add value to the team they are supporting. 

Remarkable Benefits Offered by CoBank

• Careers with a purpose
• Time-Off Package: 2 days of vacation; accrued sick time
• Competitive Compensation & Housing Stipend
• Hybrid work model: flexible arrangements for most positions
• Robust training and development with CoBank University
• Community Impact: United Way Angel Day, Volunteer Day, and Associate Directed Donation
• Associate Resource Groups: creating a culture of diversity and inclusion

Job Description

Internship Dates

• Start Date: May 28, 2025
• End Date: August 8, 2025
• Intern Summit in Denver: June 10 - 12

 *Start and end dates may vary based on school end and start dates

 

What You'll Do

Over your 10-week paid internship, our Customer Service intern gets first-hand exposure to the daily duties of a Customer Service Representative, supporting our Farm Credit Leasing, Loan and Cash Management products. The intern will conduct operations request for lease and loan buyouts, banking updates and general inquiry support for CoBank’s customers. They will have daily interaction with the leadership team to gain insight into prioritizing workflow and customer requests. They will gain exposure to CoBank’s newest systems such as LeaseWave and Salesforce, systems that develop cross functional skills that can be applied across the finance industry. At the end of the internship, the intern will present a capstone project on which could include topics such as improvements to the associate and customer experience.

 

This role is hybrid, interns will come into their designated office at least 4 days a week.

 

Interns work approximately 40-hours per week.

Location

• Denver

Compensation Information

• Bachelor's Student: $21.00/hour
• Master's Student: $25.00/hour
• Summer Stipend: $3,500

Essential Functions

This job description is not intended to include an exhaustive list of all responsibilities and qualifications that may be associated with the job. Management reserves the right to add, subtract, or change the duties of the job at any time.

Education

• Currently enrolled in and working towards a Bachelor's or Master’s degree in Business Administration & Management, Economics, Agribusiness, or a related discipline and in good academic standing
• While rising seniors will be given priority, we will consider rising juniors

Work Experience

Other Qualifications

• Prior customer support experience
• Excellent written and verbal communication
• Proficiency in Microsoft Office applications
• Aptitude for learning other software applications (Salesforce and AWS Connect)
• Ability to perform research across multiple systems
• Ability to work independently and as part of a team
• Strong analytical skills

About CoBank

The listed salary, other compensation and benefits information is accurate as of the date of this posting. This job will be posted for a minimum of five (5) business days or until the position is filled. CoBank reserves the right to adjust compensation for all positions and to modify or discontinue benefits programs at any time in its sole discretion, subject to applicable law.

 

CoBank is a cooperative bank serving vital industries across rural America. The bank provides loans, leases, export financing and other financial services to agribusinesses and rural power, water and communications providers in all 50 states. The bank also provides wholesale loans and other financial services to affiliated Farm Credit associations serving more than 76,000 farmers, ranchers and other rural borrowers in 23 states around the country. CoBank is a member of the Farm Credit System, a nationwide network of banks and retail lending associations chartered to support the borrowing needs of U.S. agriculture, rural infrastructure and rural communities. Headquartered outside Denver, Colorado, CoBank serves customers from regional banking centers across the U.S. and also maintains an international representative office in Singapore.

 

REASONABLE ACCOMMODATION

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