Managing Director - IT Chief of Staff 994

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

MANAGING DIRECTOR – IT CHIEF OF STAFF

The Managing Director - IT Chief of Staff, reporting to the CIO and a member of the IT executive leadership team (IT ELT), is a senior IT leader who supports the CIO in transforming IT to align with the firm’s goals and vision. They lead the Office of the CIO (OCIO), which coordinates and oversees various IT functions and projects, such as governance, performance, and the business of IT. They handle IT resource management, financial management, and 3rd party / vendor management, and ensure IT governance. They work with the CIO to design and implement IT operational strategies and ensure IT excellence and improvement. The Chief of Staff builds strategic relationships with the rest of the IT ELT and promotes firm culture and employee empowerment.

ESSENTIAL DUTIES:

Business Acumen: Aligns the OCIO with the firm’s vision and goals, and the industry's benchmarks and baselines. They make informed decisions and recommendations and communicate them effectively to various stakeholders. They initiate and support enterprise-wide projects that create value and enhance capabilities. They secure resources and collaboration from key players across the organization and beyond, both onshore and offshore. They simplify and explain complex issues and solutions.

Strategic IT Planning: Develops and executes IT strategy and plans that align with the firm’s needs and vision. They examine issues and generate ideas with a long-term perspective, and apply external and internal factors to strategy development. They consider the strategic impact of their decisions and direction, and ensure that short-term and functional goals support the long-term strategy. They incorporate business priorities, strategies, goals, technologies, trends, and viability into their plans. They take a holistic systems perspective and envision, compare, and contrast multiple potential future states, reaching across Lines of Business, Functional Groups and 3rd party ecosystems. They challenge assumptions, develop and test hypotheses, facilitate scenarios, identify trends and inconsistencies, and apply creativity and critical analysis to achieve our objectives. They approve, sponsor, and lead the implementation of the IT strategic plan, and define the objectives, frameworks, and metrics for the IT scorecard process. They partner with senior IT leaders to integrate the IT strategic plan with the enterprise’s long-term plans.

Tactical Execution: Accountable for the daily operations of the IT organization including vendor relationships and contracts, resource utilization, growth plans, and financial oversight.   This includes developing annual plans in concert with the CIO, overseeing portfolio and priority solution development and performance.  Evaluate ongoing activities across the organization for opportunities to create leverage and efficiencies. Provide regular, actionable reporting on operational performance.

Enterprise Leadership: Communicates persuasively to influence others to gain support, agreement, and commitment. They encourage others to take accountability and provide them with the information, training, and resources they need to make decisions and succeed. They execute complex campaigns and strategies to influence multiple audiences and stakeholders, and work toward a common goal in diverse situations. They allocate strategic decision-making authority and encourage risk taking and results orientation. They sponsor and champion challenges and build an empowering team of influencers, contributors, and managers. They lead the creation of an IT workforce strategy and develop, direct, coach, mentor, and reinforce team members. They foster cooperation, commitment, results, collaboration, trust, and team spirit. They demonstrate awareness of the organizational structure, culture, and power dynamics, and use them to inform and shape their behaviors and decisions. They maintain and form alliances with experts and decision makers and demonstrate strong negotiation and conflict management skills.

QUALIFICATIONS:

EDUCATION/CERTIFICATIONS

• Bachelor of Science or equivalent experience in Software Engineering and Management - Required
• Master of Business Administration - Preferred

TECHNICAL/SOFT SKILLS

• Experience managing the operations