Senior Solutions Architect

Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. 

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in. We’re currently looking for:  a Senior Solutions Architect. As a Senior Solutions Architect, you will play a crucial role in designing, developing, and implementing technology solutions that meet the business objectives of our clients. You will collaborate with cross-functional teams, including sales, engineering, and project management, to understand client requirements, assess technical feasibility, and develop scalable and robust architecture solutions. Your expertise in cloud technologies, software development practices, and system integration will be instrumental in delivering high-quality solutions.

Job Duties:

• Lead  the planning, definition, and high-level design of software and system integration
• Mentor and coach developers with industry best practices 
• Collaborate with management and developers to reduce technical debt
• Research, identify, and explore software solution alternatives
• Lead systems design and API integrations with existing applications, systems, and platforms
• Perform cost and performance of a solution and evaluate tradeoffs.
• Establish Best Practices for software development and provide code and best practices reviews
• Identify opportunities for process improvement and contribute to the development of best practices and standards
• Assess technical risks and define mitigation strategies
• Define and decide, plan, and document the right technical strategy and approach that will best support long-term team plans and goals.
• Work with third-party vendors
• Partner with Product Manager to design and create user stories and future vision
• Tactical Hands-on coding is sometimes required
• Work with management to drive and plan projects that meet deliverable dates 
• Provide guidance and support to project managers, engineers, and developers throughout each project's lifecycle

To succeed in this role you must have experience in:

• Experience designing innovative solutions while balancing limitations
• Experience in a SaaS environment and with microservices architecture
• Deep understanding of API Design and cloud infrastructure
• Understanding of software development and deployment life cycles 
• Strong analytical, problem-solving, and conceptual abilities
• Excellent verbal and written communication skills
• Experience with information processing fundamentals and best practices
• Ability to prioritize tasks, especially when under pressure
• Above-average leadership and collaboration abilities
• Ability to work in a very diverse multicultural environment
• Able to develop and document technical initiatives into practical strategies

Desired Qualifications:

• Bachelors in Computer Engineering, Computer Science, or a related field with 5+ years of formal related experience or equivalent military and/or work experience
• Experience with Node.JS, React, AWS, GitHub, APIs, Jenkins, Helm, Docker, ExpressJS, Jenkins, and Middleware/proxy development, Mobile Development
• AWS Solutions Architect Certification
• API Management and Product Development experience 
• 2+ years of Customer-facing/consulting experience preferred
• Telephony experience preferred

What we offer:  

• Comprehensive medical, dental, vision, disability, life insurance
• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
• 401K match and ESPP
• Paid time off and paid sick leave
• Wellness programs including 1:1 coaching and meditation guidance 
• Paid parental and pregnancy leave and new parent gift boxes
• Family-forming benefits (IVF, Preservation, Adoption etc.)
• Emergency backup care (Child/Adult/Pets)