SVP, Communications & Brand Reputation

Department: Brand Reputation

Employment Type: Full Time

Location: New York

Description

Looking for something fresh?Day One Agency is hiring. 
Day One is a creative agency committed to bringing fresh thinking to our work. Every. Single. Day. For us, every day is day one, a new opportunity to start from the beginning, find a new angle, and let our creativity and curiosity lead us to earn the unexpected. 
We’ve built a reputation as a creative partner tuned for navigating culture today; helping brands build legacy through relevance. We’re looking to expand our team with a new SVP, Communications & Brand Reputation. You’ll become part of an award winning collective of cultural insiders* and industry outsiders**, all of whom are storytellers at heart. 
Below you’ll find some specifics about the role. At Day One, the job description is truly just the start. Our best team members are enthusiasts who opt-in and bring something to the party. 
Ready to join a team that claimed a spot on 2024 & 2025 Fast Companies Most Innovative list, an Ad-Age Top Ten in 2024 + Agency to Watch 2025, Campaign Agency of Year 2025 and PR Week Midsize agency 3 years in row (2023, 2024 and 2025)? 
Keep reading.  
This position is full-time, requires a hybrid work schedule, and is only available in New York City. 

Responsibilities

Role Overview:

This role will serve as a member of the agency’s Senior Leadership Team, helping to lead priority corporate communications-driven accounts as well as helping to drive other priority internal/external agency initiatives. The role provides a significant entrepreneurial opportunity, working closely with the co-founders (and other senior leaders), in shaping the company’s culture, chemistry and providing input regarding policies and procedures. 
The ideal candidate will be a communications leader, mentor and project manager with the ability to multitask, self-motivate and work within deadlines. We’re looking for candidates with a strong track record of driving results that help brands and their executives build, elevate and measure corporate reputation and break through to achieve earned media success.

Key Responsibilities: 

• Be the “CEO” of our brand reputation-driven accounts
• Partner with agency leadership on the vision and day-to-day execution of our corporate communications driven offering across earned, executive and social channels
• Lead the communications team’s approach for measurement and effectiveness, setting process, tools and approach
• Demonstrate keen understanding for the unique business objectives of each client, and help develop communications strategies and activations to meet those goals
• Build and drive corporate communications strategies across our client roster, across channels
• Lead project plan and scope of work development across key corporate-focused clients
• Lead PR narrative development and distribution strategies across priority projects, through the lens of executive voices
• Create cross-channel strategic plans, decks and presentations on behalf of agency and its clients, including generating ongoing new ideas and value beyond the scope of current client assignments
• Further the agency team’s perspective on the future of news and earned media
• Leverage media relationships to break through with news and ongoing brand narratives
• Proactively anticipate client needs and keep multiple activities moving
• Provide mentorship and leadership to agency and client teams
• Maintain current knowledge of trends, the competitive landscape, and confidently provide strategic point-of-views to the client
• Participate in new business pitch development and/or presentations
• Serve on the leadership team, drive office culture and be a mentor to staff 
• Develop and deliver informed strategic recommendations based on understanding of best practices across each client’s category and competitive set
• Manage clients, teams, account budgets and third-party resources – driving the engine of client service

* TREND FORECASTERS, WRITERS, DESIGNERS, PRODUCERS, PEOPLE PERSONS, DIGITAL NATIVES, CULTURE HEADS, INTERNET ARCHAEOLOGISTS, MEME HISTORIANS
** ORGANIZERS, GLOBETROTTERS, DROPOUTS, SKATE SHOP ALUMNI, FORMER BARISTAS, SELF-TAUGHT DEVS, INDIE PUBLISHERS, FINE ARTISTS, SMALL-TOWN ESCAPEES

Requirements

• 15+ years of experience
• Prior PR agency experience; integrated communications strategy; specialization in thought leadership; strong writing and narrative development skills; expertise in executive comms (owned and earned) 
• Experience leading and mento