Technical Analyst 1-Support

As a Technical Solutions Analyst I, you will partner with an Oracle Health client for integrated technology deployment of hardware, software, and services. Your responsibilities will include building client relationships to achieve business objectives including consulting with clients and internal project teams on technical architecture decisions to deploy integrated hardware, software, and device installations. You will also perform technical fixing and deployment issue resolution as well as participate in team initiatives.

Career Level - IC1

As a member of the Radiology Application Support team, you will be responsible for supporting all 3rd party Radiology applications. These responsibilities involve vendor management, software upgrades, software installs, server maintenance, and technical support.

Basic Qualifications:

•            At least 2 years of total combined related work experience and completed higher education, including:

•           Bachelor’s degree in Information Technology, Science, Business, Healthcare, related field or equivalent relevant work experience



Preferred Qualifications:

•           Experience working with third-party vendors and systems

•            At least 1 years of work experience supporting Microsoft workstations or servers

•            At least 2-years of healthcare technology support, including hardware or infrastructure technology

•            At least 1 year of device management/integration work experience

Expectations:

•            Willing to travel as needed

•            Must reside in or around the Columbia, MO area

•            Provide on-call support when needed

•            Willing to work additional or irregular hours as needed and allowed by local regulations

•            Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position

•            Perform other responsibilities as assigned

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $21.92 to $42.93 per hour; from $45,600 to $89,300 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

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