Senior Manager, UX Design - Core Ecommerce

Position Summary...

What you'll do...

Senior Manager, UX Design - Core Ecommerce

Location: San Bruno, CA

About the Team

Join our award-winning design team and help shape the future of retail. Our mission is to bring dignity and access to all through design excellence—regardless of zip code or bank account. We design compelling experiences that improve the daily lives of millions of customers, whether at home, in-store, or on the go.

As part of the design team at the forefront of retail innovation, you’ll help build best-in-class experiences that drive continuous improvement for one of the world’s largest companies. If you’re motivated by complex challenges and want to redefine commerce and consumer services, a design role at Walmart could be the opportunity you’ve been looking for.

About the Role

As a Senior UX Manager on the Core Ecommerce team, you will lead a team to articulate the strategy and design for key parts of the Walmart.com and mobile app shopping experiences, focused on building and mentoring your team and workflow for high impact results. You will use your deep understanding of consumer app patterns and retail experiences to transform how our customers complete their shopping missions in our app and on our site. You’ll be accountable for the craft and timely delivery of your team’s work, and you’ll own and present a strong design POV within your partner set to shape market-leading solutions via the product roadmap.

You’ll sweep us off our feet if you have...

• Excellent visual and interaction design skills and a keen understanding of trends in and out of retail. 
• An ability to communicate concepts in a clear and compelling way to audiences of all levels of understanding and levels of seniority. 
• A demonstrable understanding of ecommerce and deep experience building experiences that drive revenue.
• A strong design aesthetic that brings together brand expressions and systems thinking. You practice universal design and believe in inclusion. 
• Deep experience with business requirement gathering, end-to-journey mapping, facilitating sessions like Design Sprints, conducting competitive analysis, and leading rapid concepting and prototyping.
• Comfort with ambiguity along with an ability to motive teams and partners.
• Ability to consume deep strategic data and insights to produce meaningful experiences for customers and members.
• A demonstrable track record working cross-functionally with shipping successful products in a fast-paced environment. You thrive in an ever-changing environment.
• A strategic mindset and a system thinking approach to taking the complex and make it simple. 
• Find joy in leading by doing. You inspire, coach, and contribute to our team culture. 
• A self-starter mindset who is well organized and always looking to improve things.  

You’ll make an impact by:

• Designing at the highest level of craft for a broad population of Walmart customers. 
• Facilitating creative problem-solving across cross-functional partners to drive best-in-class thinking from all parts of the organization and seamlessly integrating competitive organizational goals. 
• Proactively soliciting, leveraging, and sharing design research, competitive research, data, and analytics to create full-featured and strategic products.
• Owning and driving a program of work and collaborating seamlessly with cross-functional partners.
• Recruiting the best design talent and mentoring our growing team.

• Thinking holistically so that we build true end-to-end experiences.
• Multitasking across different projects and adapting to changing priorities.