TECH SUPPORT SPECIALIST - Crypto.com Arena

Position Title: [[extTitle]] 

Starting Pay: $22.00 - $25.00 per hour

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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

 

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team?  We're hiring!  Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

 

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

 

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/
 

Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

Job Summary

Summary:  As the Levy Technical Support Specialist for Crypto.com Arena, you will be responsible for facilitating our client’s success through the appropriate use of technology.  You will work closely with the Levy Regional Technology team, vendors, partner technology contacts, and other Levy departments to ensure that all Levy software and hardware systems are functioning properly, facilitating the best experience for our client and our customers.  Implementing the “best” technology solutions is a key component to our success.

Short Description

Essential Duties and Responsibilities:

• Provide hardware support and troubleshooting including, but not limited to:
  • Laptops, Desktops, Printers, Servers
  • Point of Sale hardware: Terminals, credit card devices, printers, tablets, etc.
• Provide software support and troubleshooting for office and point of sale systems
• Assist with system installations, maintenance, and upgrades
• Open and track support tickets with POS vendor when needed

Long Description

Required Skills:

Technical:

• Solid understanding of the relationship between hardware and software
• Ability to troubleshoot software and hardware issues