Lead Technology Program Manager

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.

Your Impact

The primary purpose of this role is accountability for the overall planning, coordination, execution, and delivery of highly complex end to end associate and/or customer journeys across the enterprise to achieve expected strategic outcomes for the company in an agile, product environment. This includes responsibility for developing plans to meet technology priorities and deadlines, determining and carrying out processes, managing workflow and product delivery across multiple portfolio teams (i.e., facilitating Program Increment/Big Room planning and the prioritization of epics, etc.). This role will ensure resource capacity to accomplish goals, partnering internally and externally to drive timely and effective decisions, identifying/removing impediments, mitigating risks, and identifying and responding to opportunities for process improvements. Overall, this role leverages Lean-Agile practices, tools, and mindsets to lead complex technology initiatives that play an important role in moving the organization forward and providing strategic technology improvements across technology.

To be successful, the individual in this role must leverage a background working directly with or in the technology function and experience working in Product operating models and leveraging agile ways of working in a scaled agile environment within technology related portfolio, program and/or product management.

Additionally, this role may operate as an extension of the portfolio leader to ensure strategic imperatives are carried throughout and technology portfolios are run as a business. This includes providing operational governance and expertise, partnering closely with technology leadership and Shared Services partners (i.e., HR, Finance, Vendor Management, Enterprise Strategic Sourcing, Technology Business Management, Internal Audit, Communications, etc.) to conduct portfolio level operational reviews and prepare executive communications with a focus on transparency.

Work with a Winning Team

On our team, you'll have the chance to shape the future of retail technology while working alongside talented individuals and leaders who share your passion for innovation and excellence. Our CEO is forward-thinking when it comes to tech, and with a technology team led by one of Forbes Top 50 CIOs you can come to work knowing you’ll have the tools, tech, and support needed to advance your skills.

Since we’ve been in business for over 100 years, we’ve built an excellent track record of growth and success. We also know what it takes to create an inclusive culture that supports you. Here you have the freedom to team up and collaborate, explore your every curiosity, and help us shape the future of retail.

What You Will Do

• Owns overall planning, coordination, execution, and delivery of highly complex end to end associate and/or customer journeys across the enterprise to achieve expected strategic outcomes for the company.
• Builds and maintains relationships to serve as primary liaison to executive/senior leaders, technology sponsors, customers, vendors and other key stakeholders for strategic and functional initiatives that require alignment and coordination across the enterprise to deliver.
• Identifies and communicates clear vision and technical understanding of initiative goals and objectives and related cross-portfolio dependencies, leading key stakeholders through process to create a well-defined program increment schedule that meets organizational, portfolio and product objectives and key results.
• Influences and drives the prioritization and alignment of strategic and functional imperatives, deliverables, and decisions necessary for optimal delivery in an agile, product environment, ensuring alignment to value, driving cross-portfolio epic-level prioritization and sequencing decisions with key stakeholders through value vs effort estimation process, and recommending required resources.
• Manages and optimizes the flow of value through the initiative, using various tools and other information radiators, promoting a culture of self-organizing and self-managing teams.
• Sets expectations and holds cross-portfolio teams accountable to ensure value delivery through measurement and reporting of progress against business cases.
• Fosters an environment of continuous planning by facilitating readiness sessions aligned with cross-portfolio/product and enterprise planning cadences in an agile, product environment.
• Communicates