Jobs and Careers
CA
Senior Region Manager, Research Empowered Communities-East Region
Care AccessRemote, US, United StatesRemotefull_timeVerifiedPosted 26 Jul 2024
About the role
What We DoCare Access is delivering the future of medicine today! Care Access has a revolutionary model that breaks down traditional barriers to clinical trials that limit participation among physicians and patients to 3%. By removing this bottleneck, Care Access is helping accelerate the approval and delivery of critical and life-saving therapies.Who We AreWe care. Our people are the engines behind our mission: to revolutionize access to clinical trials for the benefit of patients everywhere. We care for one another, find new ideas to accelerate medicine, and seed a long-term impact for generations.Position OverviewThe Senior Region Manager for our Research Empowered Communities assumes overall responsibility for the management of sites assigned. This individual’s responsibility spans the entire functionality of the sites to include personnel management, site profitability and the successful conduct of all studies while providing a high-quality point of intersection for staff, study subjects, CROs and sponsors. The Senior Region Manager provides leadership and oversight of site operations according to CARE SOPs, GCP and FDA/ICH Guidelines. What You'll Be Working OnDuties include but not limited to:· Travel to each site within the region and meet with team members face-to face (every 6-8 weeks or as needed) · Ensure regular site meetings with clear communication pathways are in place. · Conduct weekly 1:1 meetings with each direct report to review performance and KPIs. · Interview and hire new staff members as needed · Collaborate with Training Manager to train/orient new site employees, as well as ensure completion of new employee paperwork and processes · Work with site staff to set-up training plan based on prior experience· Ensure HR policies are implemented and maintained at all sites· Do annual performance appraisals and have goal setting and milestone meetings regularly throughout the year with employees to discuss progress · Provide timely evaluation of areas needing improvement and assist in developing a plan for improvement with staff member with objective measurable goals · Escalate issues appropriately to ensure they are addressed in a timely manner. Engage HR if necessary and provide appropriate HR documentation of any personnel issues and counseling · Carry out disciplinary process as required · Manage underperformance proactively · Work with HR to implement Performance Improvement Plan (PIP) if necessary to clearly outline the path to employee success · Ensure that all staff are up to date on annual training and documentation is in their record · Encourage a positive team-oriented environment at each site in the region· Review office operations to ensure compliance with current policies and procedures · Oversee and manage office relations to ensure high staff morale and low turnover rates · Ensure payroll is submitted accurately and in the required timeframe for non-exempt employees · Lead by example and display high level of integrity and professionalism · Approve staff Brex card usage. Management of Studies and Site Workload:· Collaborate with Investigator(s) to evaluate and determine feasibility of upcoming opportunities/protocols · Review protocols to anticipate special needs regarding procedures, outside services and/or costs · Ability to perform the duties of a Clinical Research Coordinator and actively performs CRC responsibilities at sites· Coordinate Investigator and Sub-Investigator coverage · Attend when able with Investigator pre-study visits with sponsor/CRO for upcoming studies · Work with financial team to identify outside vendors and set-up agreements · Access and
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