Supervisor TA Operations

Overview

The Supervisor, Talent Acquisition (TA) Operations leads the onboarding function and oversees core onboarding activities, including background check adjudication, system processing, and new hire orientation. In addition, the supervisor owns department-wide TA reporting and analytics, developing and maintaining dashboards, performance metrics, vendor utilization reports, and presentations for leadership. This position also serves as a subject matter expert (SME) on the applicant tracking and onboarding systems.

Salary Range: $65,000 - $87,000

What We Offer:

• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Responsibilities

• Oversee the complete onboarding process, from background check initiation through new hire orientation
  • Monitor adherence to standard operating procedures
  • Ensure compliance with policies, regulatory requirements, and legal statutes
  • Proactively identify gaps or delays in the process
  • Recommend and implement improvements, streamline workflows, and enhance the candidate experience
• Prepare data-driven insights to TA leadership and key stakeholders.
  • Lead TA reporting and analytics; Deliver periodic insights on assigned metrics
  • Create and manage dashboards, scorecards, and regular reports (e.g. recruiter activity, onboarding metrics, time-to-fill, etc.)
  • Analyze trends and performance data
  • Identify issues and recommend process improvements
  • Monitor, and report on, performance and utilization of TA department technologies
• Serve as the subject matter expert for TA systems, including ATS and other onboarding platforms
  • Directly partner with HRIS and IT teams for systems support and updates
  • Maintain data accuracy across all TA system platforms to ensure reliable reporting and compliance
  • Collaborate with vendors and internal teams to support onboarding processes, troubleshoot problems, and explore opportunities for improvement
• Provide reporting support for audits, compliance reviews, and cross-functional initiatives
• Develop on-going knowledge base content to support consistent service delivery
• Create and maintain TA training and process documentation in shared folders, with clear team ownership and regular reviews
• Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics
• Recognizes and rewards employee contributions and achievements
• Other duties as assigned

Qualifications

Education / Experience

• HS Diploma or GED (required) and seven (7) years progressive talent acquisition experience (required) - or -
• Bachelor's degree in Business, management, Human Resources, or related field and three (3) years progressive talent acquisition experience (preferred)
• Minimum of three (3) years’ experience working within an enterprise level ATS (required, iCIMS preferred)
• Specific experience in education, or other highly regulated field, and multi-site, multi-state environments (preferred)
• Minimum of two (2) years experience in a people management, team lead or supervisory role within HR and TA (required)
• Administrator experience with ATS and other recruiting tools (preferred)

Skills

• Advanced proficiency in Excel (pivot tables, formulas, charts) and PowerPoint (executive presentation building); Skilled in building executive-ready presentations using PowerPoint or Google Slides
• Independently manage complex tasks and projects
• Coach and mentor junior team members
• Analyze problems, evaluate alternatives, and implement effective solutions
• Present ideas in a compelling and structured format to diverse audiences
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