8566/8318 Juvenile Hall Counselor II, ID#166229, JUV

Company Description

THIS IS A CITYWIDE EXAM

MULTIPLE POSITIONS ARE INTENDED TO BE FILLED FROM THE RESULTING ELIGIBLE LIST

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

• Applications Open: July 6, 2026
• Applications Close: no earlier than 11:59pm on Sunday, July 19, 2026
• Salary range for 8566/8318 position: $103,376 to $125,606 
• Recruitment ID: CBT-8566/8318-166229

Are you passionate about Juvenile Justice, Public Safety, and the Community we serve? Are you a dedicated professional who wants to maximize their impact in the lives of some of San Francisco’s most marginalized youth and young adults? If so, we encourage you to take advantage of this unique opportunity to join a team that is devoted to re-imagining Juvenile Justice, committed to racial equity, and focused on ensuring long-term public safety through the development, enrichment, and accountability of young people we serve throughout San Francisco. Click here to read more about the San Francisco Juvenile Probation Department (JPD).

The San Francisco Juvenile Probation Department’s mission is to serve the needs of youth, young adults and families who are brought to our attention with care and compassion.  We engage fiscally sound and culturally competent strategies that promote the best interests of the youth, and provide victims with opportunities for restoration.

Job Description

Juvenile Hall Counselor IIs are peace officers as defined by section 830.5 (b) of the Penal Code. Under general direction, the Counselor II leads subordinate personnel engaged in the counseling and control of detained youth and young adults at the Juvenile Justice Center (which includes our Juvenile Hall and our Secure Youth Treatment Facility) and oversees various activities in the secured detention facility.

Working Conditions:
Individuals must be willing and able to respond to emergency conditions, which may involve physically subduing and restraining hostile youth and young adults who often have the size and strength of adults.  Vision and hearing must be sufficient to perform the duties of the position. May involve considerable amounts of standing, walking and/or when necessary, running. This includes the ability to lift and/or move with assistance objects weighing up to 50 lbs or more. The Counselor II may be assigned to work day, swing and graveyard shifts, holiday and weekends.

Primary Job Responsibilities:

1.        Leads the day-to-day operations and positive behavior development program of an assigned living unit or other areas of the facility; provides continuity of operating policies and procedures from shift to shift; interprets departmental policies; explains and interprets subordinate staff difficulties to superiors; oversees food service, daily recreation, and housekeeping activities; operates the central control station and has shift responsibility for the use of the telephone, public address system and the alarm procedure.

2.        Provides training and mentoring to new counselors and subordinate personnel; ensures that established operating procedures are carried out effectively and efficiently; instructs counselors in communications with parents, probation officers, and others for the purpose of obtaining information; expedites decisions regarding the discipline and control of detained youth and young adults.

3.        Receives newly admitted delinquent youth and young adults; coordinates counseling and orientation sessions for new youth and  young adults; provides group and individual counseling; consults with supervisors regarding behavioral problems; collaborates with department personnel, school teachers, and medical and behavioral health clinicians in reference to the personal conduct and welfare of youth and young adults in custody; submits verbal behavior progress reports; advises parents of their children’s conduct and welfare; administers first aid and locates medical personnel when necessary.

4.        Establishes procedures regarding security matters including the search for contraband; ensures that all materials and supplies that may be used as a weapon, are accounted for; supervises security procedures; supervising the movement and