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Senior Regional Manager, Customer/ Partner Operations (Based in Yokohama)
AgodaRemotefull_timePosted 24 Jul 2026
About the role
<div class="content-intro"><p></p> <p><strong>About Agoda</strong></p> <p>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.&nbsp;&nbsp;</p> <p>&nbsp;</p> <p>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.</p> <p>&nbsp;</p> <p>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.</p></div><p><strong><span data-contrast="auto">About the Team</span></strong><span data-contrast="auto"> </span><span data-contrast="auto"> </span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">Agoda’s Customer</span><span data-contrast="auto"> </span><span data-contrast="auto">Experience Group</span><span data-contrast="auto"> </span><span data-contrast="auto">delivers</span><span data-contrast="auto"> </span><span data-contrast="auto">critical support to customers and partners across markets, channels, and business lines.</span><span data-contrast="auto"> </span><span data-contrast="auto">As our operations scale in complexity, Senior Regional Managers play a pivotal role in ensuring regional resiliency, standardization, and sustained performance across multiple sites and partners.</span><span data-contrast="auto"> </span><span data-contrast="auto"> </span>&nbsp;<br><span data-contrast="auto"> </span>&nbsp;<br><strong><span data-contrast="auto">About the Role</span></strong><span data-contrast="auto"> </span><span data-contrast="auto"> </span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">The Senior Regional Manager is accountable for</span><span data-contrast="auto"> </span><strong><span data-contrast="auto">end-to-end</span></strong><strong><span data-contrast="auto"> &
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