Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

The PNC Financial Services Group is seeking a Communications Lead Senior to join its Marketing and Corporate Communications department. The Communications Lead Sr. will be part of the Employee & Executive Communications team, which includes Enterprise Communications and People & Culture communications. Among other areas, the team leads internal communications for Human Resources, Internal Audit, Finance, Legal, Risk, the Regional Presidents Organization and PNC’s chairman and CEO. The team also manages PNC’s corporate recognition programs.

The Communications Lead Senior will report to the Senior Communications Manager of Enterprise Communications and can be based in Pittsburgh, PA.

What You'll Do:
• serve as the executive communications lead for Finance and internal Audit, including PNC’s chief financial officer and general officer.
• play a critical role in bringing an enterprise lens to our colleagues’ and partners’ content; providing updates on progress and performance and advising on current and future communications opportunities
• conduct research and peer benchmarking to identify new opportunities that help strengthen employees’ understanding of PNC’s strategic priorities
• lead special projects and manage other communications as assigned.

As part of your role, you will produce high-quality content for the company’s employee-facing channels, and work closely with colleagues across Marketing and Corporate Communications to develop holistic communications plans that leverage internal, external and digital channels.

Qualifications:
• Bachelor’s degree in business or communications-related field
• 12+ years of experience in corporate communications; financial industry experience preferred
• 12+ years of experience in the development of holistic communications strategies in support of employee engagement, stakeholder relationship-building and executive communications
• Strong writer and editor; excellent story telling capability and ability to develop content that resonates across multiple communications platforms

Job Description

• Establishes the strategic direction and oversees initiatives and materials.
• Develops communication strategies; plans, researches, and develops content for complex communications initiatives.
• Identifies issues and opportunities, serves as trusted advisor to organization on all aspects of communication, and engages other parts of the organization to ensure strategic alignment, clarity, and accuracy of message.
• Coordinates final review and approval before internal or external communications are released.
• Leads project teams, coaches, influences outcomes, and evaluates success as appropriate.
• Consults and advises on communications strategies based on data-driven insights.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required