Outbound Sales Agent

Location: Dublin

Hybrid working in office every Tuesday, Wednesday and Thursday. Working from home on Mondays and Fridays

About VikingCloud

VikingCloud provides end-to-end security and compliance solutions to businesses throughout the world, offering the latest in cloud-based solutions to secure networks and maintain compliance. Almost 5 million businesses use its award-winning platform, and the company maintains partnerships with many of the world’s leading acquirers and payment service providers. VikingCloud also works with the world’s largest brands helping them proactively mitigate evolving cyber threats and business risk. VikingCloud’s Asgard Platform™ processes billions of security events daily, providing real-time intelligence access to an organization’s cyber risk landscape. Headquartered in Dublin, Ireland, with operations in the United States, Australia, India, Philippines, Poland, Sweden, South Africa and the United Kingdom, VikingCloud has clients in more than 100 countries and a global team of more than 1,000 employees 

This position

We are looking for sales agents who are highly target driven, team players, with a minimum of 1-year Sales experience to join our team on a full basis. If you are ambitious, results-focused and enjoy a challenge, this job is for you!

Responsibilities 

•              Achieve individual sales targets across both inbound and outbound calls with multiple clients.
•              Deliver an excellent level of customer service on all customer interactions.
•              Working as part of a team, in line with company priorities.

Skills and Experience

•              Active listener who communicates purposefully and confidently.
•              Team player with a positive outlook, who enjoys working in sales and customer services environments.
•              Strong attention to detail and the ability to multi-task.
•              A passion for tech and software products.
•              Strong decision-making and problem-solving skills.
•              Ability to work flexible shifts, adhering to agreed schedules.
•              Proficient in Microsoft Office Suite – Microsoft Word, Excel, Outlook.
•              Excellence in the English Language – written and spoken.
•              Sales/Customer service experience in a similar role would be a distinct advantage.

Preferred Experience

•              Outbound Sales experience in a contact centre or door to door sales is preferable.
•              Please clearly outline your previous experience on your CV.

Qualification

•              Leaving cert or equivalent desirable

Working Hours

•              Full-time working; 37.5 hours per week, 8-hour shift between 8 am - 10pm stated in the contract. Usual working hours will be 9am -17.00pm Monday – Friday.

Benefits

•              Career progression opportunities
•              Death in Service
•              Disability Cover
•              Employee wellness programmes
•              Free, on-site parking
•              Hybrid working
•              Pension
•              Performance recognition through gamification bonus
•              Permanent contract following successful probation